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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Able to apply and receive documents quickly

Quote done online received documents via email instantly, had to amend start date to allow completion of propety this had to be referred to underwriters but was approved next day and amended documents sent through in time for completion. Reviewed on: 31st October 2017

Value for money

A speedy simple process and the policy offers great cover and value for money compared with others. Reviewed on: 25th October 2017

great service

nice and fast proceed . contract is good value for the cost. Reviewed on: 17th October 2017

home insurance

I was looking to renew my house insurance and wasn't happy with what my current provider was going to charge . I looked at a comparison website and found Policy Expert , they offered everything I was looking for at a very competitive price. The whole process was hassle free , just what I was looking for. Reviewed on: 16th October 2017

Easy to use service, reasonably priced insurance

After researching various insurance companies we picked Policy Expert as they offered a good price and valued benefits. We used the Home Emergency cover and the insurance company sent a qualified plumber to attend at our home within an hour after I called them. I can highly recommend Policy Expert`s insurance products. Reviewed on: 9th October 2017

Smooth Sailing So Far...

Setting up my policy with Policy Expert has been very easy indeed. Great communication and easy-to-follow instructions have made for a very stress-free experience so far. Reviewed on: 9th October 2017

Easy Process Great Value

Very easy to get the insurance I needed. Simple process with no hidden extras. I just said what I wanted and my policy was tailormade to my needs. No pushy sales people. Great price. Very satisfied. Reviewed on: 7th October 2017

Good customer service.

Everything was explained well . No question was to much bother. Felt at ease and understood my insurance quote. Customer service was brill !. Reviewed on: 7th October 2017

Great price and easy process

Really pleased with my new house insurance, saving me over £70 on my renewal. Reviewed on: 7th October 2017

Good service, clear terms and decent price.

Good premium which hasn't risen significantly on renewal. Good telephone renewals line which is answered promptly and where staff are pleasant and seem reasonably knowledgeable. Reviewed on: 7th October 2017

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