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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Value for money

4
When my insurance went up by rather a lot and therefore I shopped around. This company were the cheapest and the customer service is really good. Reviewed on: 4th October 2017
Michelle Stimpson 's avatar
Michelle Stimpson

Quick, informative and competitive

5
Having home insurance is a necessity and this site gave me a quick and competitive quote. Very happy. Saved money and time. Reviewed on: 4th October 2017
Lesley's avatar
Lesley

Home & contents

5
I was impressed with the quality of care when I made a claim, then I was looking to re- insure as my contract was up and they carefully went through my new agreement and were most helpful, I stayed with them for another year. Reviewed on: 4th October 2017
Julie Hember's avatar
Julie Hember

Excellent service throughout

5
Could not wish for better customer service. Great price & super cover Reviewed on: 4th October 2017
Mel Smith 's avatar
Mel Smith

No problems

4
Bought my home insurance with no issues Reviewed on: 4th October 2017
Scott's avatar
Scott

Buildings/contents insurance

5
Had a great deal with this company.My last insurer wanted £35 more for the year and i hadn,t claimed,This firm offered the same deal for a lot less.Never be scared to shop around,it is so easy. Reviewed on: 4th October 2017
Bev Shaw's avatar
Bev Shaw

Value for money

5
The quoted price was very competitive, the website easy to use, the extras included in the policy were worth having. So far very pleased indeed, thank you. Reviewed on: 4th October 2017
Ian Crisp's avatar
Ian Crisp

Efficient customer service

5
My enquiry was handled with great efficiency and speed and I would recommend Policy Expert to friends and family Reviewed on: 4th October 2017
Mark Handford's avatar
Mark Handford

Quick and simple

4
I was very happy with the quote provided. Easy to set up and now a year later policy automatically renewed Reviewed on: 3rd October 2017
Rebecca's avatar
Rebecca

Excellent service

5
Recently bought buildings and contents insurance quick and easy service and great price....thank you Reviewed on: 3rd October 2017
Michelle Bergin-frith 's avatar
Michelle Bergin-frith

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