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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,154 reviews, last reviewed 3rd Sep 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9154)

Excellent service throughout

5
Could not wish for better customer service. Great price & super cover Reviewed on: 4th October 2017
Mel Smith 's avatar
Mel Smith

No problems

4
Bought my home insurance with no issues Reviewed on: 4th October 2017
Scott's avatar
Scott

Buildings/contents insurance

5
Had a great deal with this company.My last insurer wanted £35 more for the year and i hadn,t claimed,This firm offered the same deal for a lot less.Never be scared to shop around,it is so easy. Reviewed on: 4th October 2017
Bev Shaw's avatar
Bev Shaw

Value for money

5
The quoted price was very competitive, the website easy to use, the extras included in the policy were worth having. So far very pleased indeed, thank you. Reviewed on: 4th October 2017
Ian Crisp's avatar
Ian Crisp

Efficient customer service

5
My enquiry was handled with great efficiency and speed and I would recommend Policy Expert to friends and family Reviewed on: 4th October 2017
Mark Handford's avatar
Mark Handford

Quick and simple

4
I was very happy with the quote provided. Easy to set up and now a year later policy automatically renewed Reviewed on: 3rd October 2017
Rebecca's avatar
Rebecca

Excellent service

5
Recently bought buildings and contents insurance quick and easy service and great price....thank you Reviewed on: 3rd October 2017
Michelle Bergin-frith 's avatar
Michelle Bergin-frith

Great value and cover

5
The free home emergency and legal cover, as well as the level of cover offered, is excellent value. Reviewed on: 3rd October 2017
Elaine Gracie's avatar
Elaine Gracie

QUICK AND EASY

5
Always helpful and reasonable pricing over a number of years Reviewed on: 3rd October 2017
Stewart John Lawton's avatar
Stewart John Lawton

New Customer

5
Home Insurance was due for renewal. I went on Compare the Market website and found Policy Expert was the cheapest quote. I mentioned this to a family member and they also use yourselves for there home insurance. Found website easy to navigate, Reviewed on: 3rd October 2017
Valerie Couzens's avatar
Valerie Couzens

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