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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home sweet Home

I got this Introduction from Compare the Market .com and was very happy with the service I got online with Policy expert quick accurate forms no fuss to fill in and easy to understand and keeps me happy for 12 more Months in my Home sweet Home I can relax and not worry any more Heaven Reviewed on: 15th September 2017

Hassle free process

There was a fast and efficient service provided for a great value product Reviewed on: 15th September 2017

Efficient, user friendly company

I was delighted to receive a significantly reduced premium for my insurance this year. The person who dealt with my call to renew was courteous and helpful. Good customer service. Reviewed on: 15th September 2017

quick and easy

Easy to use website which is quick and easy to use Reviewed on: 15th September 2017

Fast, efficient, simple and effecient service

It was simple and easy to renew online - easy to follow step by step instructions, and friendly correspondence. It took all of 2 minuted to complete my renewal, which is great for me as I am always so busy. Confirmation came through straight away as well - Brilliant! Reviewed on: 15th September 2017

Easy company to deal with

I bought my house insurance online,and amended it by phone.They were both an easy and trouble free experience.My call was dealt with quickly unlike some companies who keep you holding.Would recommend. Reviewed on: 15th September 2017

Extremely happy with Policy Expert

We have been with Policy Expert for a few years now and always find them competitive in price but also very helpful and easy to deal with. Would highly recommend them to others as very happy with their service. Reviewed on: 14th September 2017

Really good and helpful telephone conversation

Call as found cheaper quote online than renewal, person on phone was very helpful and we feel we got a very good deal Reviewed on: 14th September 2017

Easy peasy

I didn't have to do anything, the renewal was all handled for me and the price was also as cheap as the comparison sites. It didn't make any sense to leave when it was so easy to stay. Reviewed on: 14th September 2017

Yes great price and cover

Very good would use again. Policy cover with added extra cover home emergency and legal/id theft great Reviewed on: 14th September 2017

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