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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good policy at a very resonable price

Your easy to use website helped me find and buy this attractive policy Reviewed on: 1st September 2017

Cannot fault the service

I have had no issues with dealing ir renewing with this provider Reviewed on: 1st September 2017

Excellent value for the required cover

I have been very pleased with Policy Expert a) because they are always polite on the 'phone b) because the cost for my required cover is very acceptable and c) they do not increase charges when renewing cover after the first year which so many Companies love to do. Reviewed on: 1st September 2017

Great company

Great service and great value , very happy with the policy and everything Reviewed on: 1st September 2017

Best bang for your buck.

This is the 3rd time I have used Policy Expert for insurance and as always find that they are far far cheaper than their competitors while offering the same policy and extras. My dealings with them have always been excellent and I have found them polite, friendly and professional. Reviewed on: 1st September 2017

Transparent and fast

Living in Berlin trying online to find a building insurance for a house in England where we were moving wasn't easy because British online forms have difficulty with foreign postcodes and phone numbers. Not so Policy Expert, they seem to think global and everything worked out. You do need to feill out a very comprehensive form though but that is a correct and acceptable proceedure. Thanks. Reviewed on: 1st September 2017

Value For Money

Great Cover at a Great Price. Easy to complete online. Reviewed on: 1st September 2017

Very efficient service

No complaints at all so nothing to put anyone off using this company. Reviewed on: 1st September 2017

Excellent

Did a lot of googling and comparison sites and this won hands down. Reviewed on: 1st September 2017

Reasonably priced,good value

Renewed policy, no increase in price from last year, good value for money Reviewed on: 1st September 2017

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