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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very easy to find a good deal with them.

5
Very easy to find a good deal with them. Process of signing up was very smooth. Delighted with price which was significantly better than previous supplier’s renewal offer. Reviewed on: 2nd August 2024

I have had no issues with policy expert and they wer...

5
I have had no issues with policy expert and they were considerably cheaper than competitors. Reviewed on: 2nd August 2024

Easy to setup good service value for money would rec...

5
Easy to setup good service value for money would recommend Reviewed on: 2nd August 2024

Found taking out this insurance policy nice and easy.

5
Found taking out this insurance policy nice and easy. And good value for money . Having shopped around, I had no doubt that this was the best policy for us. Reviewed on: 2nd August 2024

Fab and easy.

5
Fab and easy. I have had no issues and they have been helpful. Reviewed on: 2nd August 2024

Happy Customer

5
I searched for a quote from several companies but no one could better my quote from you Reviewed on: 2nd August 2024

Best value for money on the market

4
Best value for money on the market Reviewed on: 2nd August 2024

Value for Money, quick and easy to setup online.

5
Value for Money, quick and easy to setup online. Reviewed on: 2nd August 2024

Great price.

5
Great price. Great service Always helpful Reviewed on: 2nd August 2024

Courteous and straightforward.

5
Courteous and straightforward. I recommend anyone to give them a try. Reviewed on: 2nd August 2024

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