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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great Service

Great service, keep you well informed, no pressure just good info and good deal Reviewed on: 19th August 2017

Good Customer Service

I had my renewel notice after doing some price comparison I found this to be competitive, I spoke to a lady in customer service to ask a couple of questions and to confirm my renewal, she was very helpful and pleasant to deal with! Reviewed on: 19th August 2017

Value for money

Found exactly the same cover and saved £149 against the renewal quote from my previous insurer. Reviewed on: 19th August 2017

Easy and quick

No hassle get what you want when tou need it Reviewed on: 19th August 2017

House insurance renewal

As alway, I received excellent service. Clear, Precise and Professional. I highly recommend Policy Expert to find the best and most suitable policy to meet your needs. Reviewed on: 19th August 2017

Happy Customer

No hassle. Got my home insurance cheaper then anywhere else plus brilliant and helpful customer service Reviewed on: 19th August 2017

Provides what I need

Provides what I need. Renewal quote was more than last year but on request price was lowered and eventually offered price lower than last year. Shame that wasn't your first offer Reviewed on: 19th August 2017

Cheapest quote

Cheapest quote for my home insurance renewel happy with the level of cover and excess requirements. I would recommend Reviewed on: 18th August 2017

Fast quote

Was surprised how easy to set up and really good prices not to be missed Reviewed on: 18th August 2017

Great price for product

Accidental cover and other extras thrown in for free at the best price. Easy to navigate website too. Reviewed on: 18th August 2017

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