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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great price for what you get

Accidental cover and other extras thrown in for free at the best price. Easy to navigate website too. Reviewed on: 18th August 2017

Fantastic quote and easy process

After receiving a quote from our previous home insurer, I was upset to find my policy had increased by £100. I compared home insurance quotes on gocompare and was unable to find an ideal quote until I received a flyer through the door from yourselves. I then logged on and gained an instant quote which I was so pleased with. The process was so easy and I sorted it all within seconds. Thank you for your service. Jeff Reviewed on: 18th August 2017

Value for money, easy to sort. Just what you need.

Everything was clear concise and simple. No complicate questions or interference. Excellent Reviewed on: 18th August 2017

nothing to add

nothing to add as i have not made any claim Reviewed on: 18th August 2017

Renewal was simple and straightforward.

Just an email was enough to arrange my renewal and payment was automatically deducted from my bank, details of which was already logged in from last year. Reviewed on: 17th August 2017

Ace service

Brilliant company no hassle and just plain talking and down to earth. Been with these guys 4 years now. Reviewed on: 17th August 2017

Quick easy straightforward

As the title says really. Purchased online, everything was straightforward and documentation received straight away. Would highly recommend Reviewed on: 17th August 2017

Easy to get insurance and very happy with prices

Good site and was easy to obtain insurance required and good communication afterwards would recommend Reviewed on: 17th August 2017

Home Insurance Review

I chose PolicyExpert after doing a comparison for home insurance on comaprethemarket.com, and Policy Expert were the second cheapest provider but had more extras included than the cheapest provider. Their standard policy includes many additional extras that other providers charge for, and in the terms and conditions there does not appear to be any hidden charges. I cannot review them in terms of making a claim as I have not had to do so, but the process of taking out the policy was very quick and simple. I also chose them because they have very good customer reviews. Reviewed on: 17th August 2017

Great Value......

After being insured with Policy Expert for 1 year, we shopped around when it was time for renewal......no other company came close. So fantastic price for the package we got. Reviewed on: 17th August 2017

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