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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Insurance just purchased

3
Only just bought home insurance but impressed at how much it covers for half the price of its competitors. I hope I don't need to make any claims but if I do I hope the service is just as good as the price Reviewed on: 8th August 2017
D Davied's avatar
D Davied

Fantastic value, fantastic service!

5
Policy Expert were HALF the amount of money I paid for my previous house insurance, and on top of that, offered more options and less excess. On top of all that, I'm getting a free Meercat too :) Reviewed on: 8th August 2017
Mathew Washington's avatar
Mathew Washington

Top service

5
Top service so far and great price for the policy we took out. Reviewed on: 8th August 2017
Sian's avatar
Sian

more for your money

5
After searching for a policy on home and contents insurance I found Policy Expert to have all the cover I needed for a great price! Reviewed on: 8th August 2017
Andy Weatherley's avatar
Andy Weatherley

Easy to take out online.

4
No problems in setting up. The claim procedure is moor important but fortunately, I haven't experienced that. Reviewed on: 8th August 2017
Chris Szewiel's avatar
Chris Szewiel

1st class!!!!!

5
easy webite not complicated straight forward Reviewed on: 8th August 2017
james's avatar
james

1st Class

5
very helpful website easy to use Reviewed on: 8th August 2017
james's avatar
james

1st class!!!!!

5
Very easy to use website and compared to other sites not only cheaper but better cover... Reviewed on: 8th August 2017
james's avatar
james

House/Contents Insurance re-newal

4
Efficient on-line contact from 'reminder' status to completion. Reviewed on: 8th August 2017
DAVID DAMS's avatar
DAVID DAMS

Efficient

3
Friendly and efficient staff. Listened and provided the service I requested. Reviewed on: 7th August 2017
Paul Clark's avatar
Paul Clark

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