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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great value

Great value and excellent service Reviewed on: 15th July 2017

Quick and easy

Quick and easy, saved £800! Just by shopping around, plus more cover Reviewed on: 15th July 2017

Home insurance

I did not need to phone anyone, did everything online. All information was clear. Reviewed on: 15th July 2017

excellent prompt service

Claim service prompt and efficient. After service very good. Helpful staff. Reviewed on: 14th July 2017

First class and professional service

Just excellent, great cover and very competitive premiums. Would recommend anytime to anybody Reviewed on: 14th July 2017

Value for Money

Clear on screen information, managed to save money and increase the basic level of cover. Reviewed on: 14th July 2017

Professional

Very professional performance from phone agent. Good price. Reviewed on: 14th July 2017

Good, prompt, friendly and efficient service.

I have found Policy Expert to be very efficient, value for money and very easy for the general public to follow thw forms and paperwork. This paperwork is also sent via Email, which is very convenient. Reviewed on: 13th July 2017

Value for money

Excellent value for money product. Customer service excellent as well. Reviewed on: 13th July 2017

Easy, competitive, comprehensive

The whole process was very easy from start to finish, I compared the cost with other suppliers and found Policy Expert very competitive and was more than happy to renew my policy with them. The cover provided is comprehensive and covers all my requirements. Reviewed on: 13th July 2017

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