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Post Office: Home Insurance reviews

Name: Home Insurance
Rating: 2.36 (53 reviews)

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2.25

Based on 53 reviews, last reviewed 24th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

17%

15%

11%

51%

Latest highest rating:

5

bit expensive but fairly comprehensive bit expensive but fairly comprehensive Reviewed on: 24th August 2024

Latest lowest rating:

2

Access to website details .. I have been trying to access my policy on the website and although my log in details are correct and the password is correct it tells me my details ar... Read more Reviewed on: 14th March 2024

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About this product

At Smart Money People, we collect Post Office home insurance reviews to give you insight into what you can expect as a Post Office policyholder.

Post Office offers both buildings and contents insurance with two levels of cover: Silver and Gold. All policyholders are given access to a legal helpline, 24/7 claims line and online self-service policy management. You can make your policy more robust with optional add-ons, such as home emergency cover, family legal protection and more.

Your home is likely your most valuable asset, so read our Post Office home insurance reviews to find out what policyholders have to say about their experiences. Learn how satisfied customers were with their Silver and Gold cover, as well as whether their additional extras were worthwhile. Find out if Post Office policyholders would recommend their cover to family or friends. Make an informed decision when selecting your next provider by reading customer reviews.

Have you had a home insurance policy with Post Office? Write a Post Office home insurance review on Smart Money People today. Let us know whether you took out buildings insurance, contents insurance, or both. Did you opt for Silver or Gold, and did you pay for any optional add-ons? How satisfied were you with the level of cover you received for the cost of the premium? Did you have any experience with Post Office’s customer service team? Did you need to make a claim, and if so, how well was it dealt with? Leave an honest review to help people like you make better decisions.

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Post Office Home Insurance reviews (53)

Post office Robbers

Your home insurance policy will automatically renew on 02 January 2018 Your home insurance monthly renewal price £31.85* Your new total price £382.21 (Last year's total price £242.53) What can I say they having a joke rang up told them I have no claims bonus and I have not made a claim so they have had nearly £250 out of me so far on top of that my contence insurance went up £50 that I didn’t realise until it was to late so just over £190 poind increase anyway tried to offer me a better deal but still over £100 more what can I say no thank you went straight to British Gas total £178 pound, get this a free £100 Amazon voucher aswell shop around you will get better Reviewed on: 8th December 2017

ROBBERY - 2 DAY CHARGE £20.86

rang to stop renewal of insurance as car was going back to lease company I didn't cancel the insurance but informed them the car was going back 3 days before my policy ended - the lady on the phone said that's OK nothing to pay. 1 week later call from rude man asking me to pay £22.86 cancellation fee!!!!!!!!!!!!!!!!!!!!!!!!!! daylight robbery and he wanted me to pay over the phone there and then!!!!!!!!!!!!!!!!!!!! DO NOT USE THESE PEOPLE!!!!!!!!!!!!!!!!!!!!! 1/10 FOR CUSTOMER SERVICES!!!! Reviewed on: 27th October 2017

Big Increase

Just received my renewal quote and it had gone up by £50. Managed to save £149 by shopping around. Rang the Post Office but they didn't even try to offer me a better quote. Reviewed on: 19th August 2017

Tried to claim on my home emergency policy, waiting forever for phone calls that never come, angry, 0:55 early morning

Terrible experience, the only other time I was seen late evening very fast, Post office insurance will not get again Reviewed on: 10th March 2017

No hassle and simple

Very easy and simple with various options to add certain higher items. Easy to understand and very good prices Reviewed on: 24th December 2016

Unhelpful when claiming

I arrived home tonight to a flooded house which resulted in no electricity downstairs. In darkness and unable to cook for my three children. Water pooring from the ceiling and flooded kitchen and bathroom floors. After having to call the claim line three times as I kept getting put on hold for ages as they check what to do I was told this was not an emergency situation and would have to wait for an underwriter to call in next 48 hours. So I'm left with no electricity downstairs and therefore unable to cook until they contact me and decide what to do. Being a single parent with three children and having never claimed in all my years and always paid annually for best cover available I find this very disappointing and will definitely look to change companies next year. Hopefully they get their finger out and get this sorted quickly to put my house back to as it was as quickly as possible. Reviewed on: 11th October 2016

Very reasonably priced

Easy to set up in branch with a financial specialist Reviewed on: 26th September 2016

Quite cheap

Reasonable prices for contents insurance, easy and quick to sign up. Reviewed on: 4th September 2016

Best home & contents deal

Looked at all available and it's the best ! Reviewed on: 18th August 2016

Great Product

Reliable and helpful when had to claim. Reviewed on: 14th August 2016

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