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Post Office: Home Insurance reviews

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2.24
Based on 53 reviews, last reviewed 24th Aug 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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11%
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51%

Latest highest rating:

5

bit expensive but fairly comprehensive bit expensive but fairly comprehensive Reviewed on: 24th August 2024
David R's avatar
David R

Latest lowest rating:

2

Access to website details .. I have been trying to access my policy on the website and although my log in details are correct and the password is correct it tells me my details ar... Read more Reviewed on: 14th March 2024
ESTEVA's avatar
ESTEVA
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About this product

At Smart Money People, we collect Post Office home insurance reviews to give you insight into what you can expect as a Post Office policyholder.

Post Office offers both buildings and contents insurance with two levels of cover: Silver and Gold. All policyholders are given access to a legal helpline, 24/7 claims line and online self-service policy management. You can make your policy more robust with optional add-ons, such as home emergency cover, family legal pr...

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Post Office Home Insurance reviews (53)

Post office Robbers

1
Your home insurance policy will automatically renew on 02 January 2018 Your home insurance monthly renewal price £31.85* Your new total price £382.21 (Last year's total price £242.53) What can I say they having a joke rang up told them I have no claims bonus and I have not made a claim so they have had nearly £250 out of me so far on top of that my contence insurance went up £50 that I didn’t realise until it was to late so just over £190 poind increase anyway tried to offer m... Reviewed on: 8th December 2017
David bell's avatar
David bell

ROBBERY - 2 DAY CHARGE £20.86

1
rang to stop renewal of insurance as car was going back to lease company I didn't cancel the insurance but informed them the car was going back 3 days before my policy ended - the lady on the phone said that's OK nothing to pay. 1 week later call from rude man asking me to pay £22.86 cancellation fee!!!!!!!!!!!!!!!!!!!!!!!!!! daylight robbery and he wanted me to pay over the phone there and then!!!!!!!!!!!!!!!!!!!! DO NOT USE THESE PEOPLE!!!!!!!!!!!!!!!!!!!!! 1/10 FOR CUSTOMER ... Reviewed on: 27th October 2017
jane carroll's avatar
jane carroll

Big Increase

1
Just received my renewal quote and it had gone up by £50. Managed to save £149 by shopping around. Rang the Post Office but they didn't even try to offer me a better quote. Reviewed on: 19th August 2017
Christine Rodgers's avatar
Christine Rodgers

Tried to claim on my home emergency policy, waiting forever for phone calls that never come, angry, 0:55 early morning

2
Terrible experience, the only other time I was seen late evening very fast, Post office insurance will not get again Reviewed on: 10th March 2017
Anonymous's avatar
Anonymous

No hassle and simple

4
Very easy and simple with various options to add certain higher items. Easy to understand and very good prices Reviewed on: 24th December 2016
Tracy Wheeler's avatar
Tracy Wheeler

Unhelpful when claiming

1
I arrived home tonight to a flooded house which resulted in no electricity downstairs. In darkness and unable to cook for my three children. Water pooring from the ceiling and flooded kitchen and bathroom floors. After having to call the claim line three times as I kept getting put on hold for ages as they check what to do I was told this was not an emergency situation and would have to wait for an underwriter to call in next 48 hours. So I'm left with no electricity downstairs ... Reviewed on: 11th October 2016
Tracey's avatar
Tracey

Very reasonably priced

5
Easy to set up in branch with a financial specialist Reviewed on: 26th September 2016
Fiona Smith's avatar
Fiona Smith

Quite cheap

4
Reasonable prices for contents insurance, easy and quick to sign up. Reviewed on: 4th September 2016
Zoe Cunning's avatar
Zoe Cunning

Best home & contents deal

5
Looked at all available and it's the best ! Reviewed on: 18th August 2016
Leslie's avatar
Leslie

Great Product

4
Reliable and helpful when had to claim. Reviewed on: 14th August 2016
Claire Derry 's avatar
Claire Derry

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