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Post Office: Savings reviews

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1.57
Based on 43 reviews, last reviewed 12th Jan 2025
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7%
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72%

Latest highest rating:

4

Mostly solid Good, had a competitive interest rate and I mostly had no issue with the account. Website was very basic but did the job fine. The only issue I had wa... Read more Reviewed on: 5th April 2024
George's avatar
George

Latest lowest rating:

1

Poor experience Opened an online saver, took 2 weeks to get a wotking PIN. Then tried to transfer money from the nominated account and got message saying 'don't allo... Read more Reviewed on: 12th January 2025
MaDing's avatar
MaDing
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About this product

Post Office savings reviews can help you to find out more about life at Post Office. How easy is it to contact Post Office? And how friendly are they? Our Post Office savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Post Office Savings reviews (43)

Review of the Post Office, Savings:

Incompetent system failures

1
Trying to open a joint online savings account: I got all the way through the application process with no problems to the very end, when I was asked to provide a 6-digit security number for each of us. The number simply would not enter; no matter what I tried it would only take 3 digits and no more. If I tried to accept the randomly-generated number offered by my browser, it reduced it to two or one digits. With no other way forward I got on the phone and described my problem (which I had to explain several times). The assistant suggested I try refreshing the page. Unfortunately when I did that I lost the two User ID numbers we had just been given, as a blank screen came up saying 'We are experiencing a technical failure'. I asked the assistant if she could access the User ID numbers for us, but she couldn't. She suggested sending out two security numbers by post, so we had to wait 5 days. When they arrived, of course there was no ID number on the letters, so I was still unable to access the account to set them. I got on the phone once more, and the assistant suggested I at least look at one of the security numbers by peeling off the black strip. Second problem: There is no number there. They have sent out two sheets of A4 paper under separate cover, both with a plastic strip with a black pattern on it. I thought I might start again from scratch. But now the system has our details it is asking for my security number. I tried clicking on ‘Forgot login details', but that will just involve waiting another 5 days for another pair of blank sheets of paper. So we will put our money elsewhere. Reviewed on: 21st July 2023
camilla's avatar
camilla

PREMIUM BONDS

5
Put all your savings in Premium Bonds. 100% safe, and if you are like me, a steady supply of £25 , £50 , and £100 wins keep coming in, with the possibility of a million pounds. Don't be put off by "experts" who say you'll never win! I win almost every month, topping any interest rate you can get elsewhere. Reviewed on: 31st March 2017
Trevor Jones's avatar
Trevor Jones

efficient service for both deposits and withdrawals at my local PO

5
great friendly helpful staff. easy to manage account with a calculator. aids for the disabled community a the cashiers till. very straight forward and pays interest annually. Reviewed on: 6th November 2015
stuart's avatar
stuart

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