Smart Money People Logo

Purely Pets: Pet Insurance reviews

4.67
Based on 2,022 reviews, last reviewed 23rd Oct 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

Shambles Dreadful company Dreadful company, owe us hundreds of pounds, won’t respond to emails, don’t pick up the phone, at a stressful time of pet illness and then passing it’... Read more Reviewed on: 23rd October 2024
Lee 's avatar
Lee

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

Review Purely Pets: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Purely Pets Pet Insurance reviews (2022)

Value for money

5
Brilliant value they keep you informed I’m very pleased all round. Reviewed on: 29th June 2020

Very helpful when I changed insurers this year.

5
We have 10 year old rough collie, and our previous insurer doubled our insurance cover even though we had never made a claim! I phoned Purely Pets and found them very helpful, we now have Harley covered - double the cover we were offered from previous insurer and half the monthly cost!! I would definitely recommend Purely Pets just on this experience. Reviewed on: 29th June 2020

Brilliant

5
Purely pets have been there from I got my dog at 8 weeks old and 7 years on the are still providing great service. Reviewed on: 29th June 2020

It's all about the pets; about their needs; and their owners' peace of mind.

5
Very helpful from the moment we needed them. We hadn't long signed on but our dog was covered for a quite serious operation. It was a true relief and we are pleased and grateful to them. Reviewed on: 29th June 2020

Amazing customer care

5
Always stayed in touch ! Claims Paid quickly... Reviewed on: 29th June 2020

Great Company

5
To date I haven't had to make a claim and I hope I don't have to. The price for insuring my Theo was far the best I could get with all the cover that I wanted. I shall keep on renewing with Purely Pets. Thank you Paul W. Reviewed on: 29th June 2020

Affordable but read the fine print

4
Our dog had an awe full reaction to Alan eye infection and we had to rush him to a vet. When it came to claim we were only allowed to claim for parts of it as emergencies on a Sunday (classes as out of hours) was not included. I wasn’t aware that you (well your pet) would only be covered during working hours Reviewed on: 29th June 2020

Only had one claim but everything went perfectly

5
I only made one claim so this might not be the most educated review. However, customer support was very helpful with my enquiries and the response time for the claim was decent. Overall it was a pleasant experience Reviewed on: 29th June 2020

Excellent Service

5
Recently had to unfortunately log a claim for our cat. The claims process was quick, simple and easy to follow. Progress reports received email too, so we were kept up to date. Would recommend Purely Pets to anyone who is looking for pet insurance. Reviewed on: 29th June 2020

No one pet insurers

5
Friendly and easy to set up direct debit Reviewed on: 29th June 2020

Review Purely Pets: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review