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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
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PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

very professional company

5
easy to deal with from first phone call to getting the right insurance cover for my 6 year old Cocker spaniel Reviewed on: 10th July 2019

Very efficient

5
Efficient in processing claims and pay quickly Reviewed on: 10th July 2019

Paid in full absolutely fantastic service

5
Very sick cat they paid the vets bill which was well over £1200 in full and very quickly. The call takers were polite and extremely helpful. I would certainly recommend them. Reviewed on: 10th July 2019

Professional customer service, with the individual touch

5
Taking out the policy in the first instance was very easy, the web site is clear and precise, when I wished to clarify a policy clause they were helpful and answered me in plain English. Unfortunately we have had to make a claim and this has been handled sympathetically and as per their policy, which has reduced the stress of our dogs illness and elevated the concern over payment. I would and have recommended this company to friends Reviewed on: 10th July 2019

Excellent cover when we needed it

5
As always the test of a good insurance company only happens when the worst happens. Unfortunately we had need to to make two claims this year, but I have to say the service, response times and payments were excellent. A star performer who delivered on their promises. Reviewed on: 10th July 2019

Simples

5
Took out insurance for my most precious Dog... it was easy and straightforward with no hidden catches. Chose my level of cover and I know exactly what cover I have. I recieve regular informative news letters and feel safe in the knowledge my pooch would be well looked after should I need him to be Reviewed on: 10th July 2019

Friendly service

4
I have not experienced any problems with purely pets Reviewed on: 10th July 2019

Competitive and comprehensive

4
Simple to set up, comprehensive cover fair / realistic limitations, oh, and competitive. Reviewed on: 10th July 2019

Highly recommended

5
Excellent company and always at hand if u need them and willin to help Reviewed on: 10th July 2019

Great service

5
My dog had a lump ,after operation Purely Pets paid the bill very quick no problems at all Reviewed on: 10th July 2019

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