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Purely Pets: Pet Insurance reviews

4.65
Based on 2,026 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2026)

Good value pet insurance

4
Good price for pet insurance for our 6 year old golden retriever, haven't had to make a claim yet so can't comment further on how good it actually is,so far so good. Reviewed on: 13th September 2020

Already recommended to a friend.

5
Because of a recent procedure my dog needed I neaded to speak to an advisor on several occasions and each time I was treated with the upmost respect during this hard time. Reviewed on: 13th September 2020

Very competitive

5
Easy purchase option for 2 dogs. Haven't had the need to use it yet so dont know what it's like from that side... Reviewed on: 13th September 2020

Great Value

4
As a company they offer great value service with great customer service. Their plans are brilliant with many benifits which with other providers you would normally have to pay extra for. The contact I have had with the company has always been positive and I would highly recommend them to anyone looking for a excellent pet plan. Reviewed on: 13th September 2020

Purely the best!

5
Great prices, excellent cover. Insurance is only for use in emergencies, which fortunately we haven't had to do but this company are really good. Reviewed on: 13th September 2020

Great price insurance

5
I swapped from bought by many which was supposed to be the best out there ,. Renewal price was a joke,I found Purley pet s by chance ,great surprise when you gave the best price ever . Well done keep up the good work and the prices reasonable ,because as pet owners that is what we all want along with your great cover and ease of claims Reviewed on: 13th September 2020

Excellent Insurance Service

5
fantastic, friendly, informative, intelligent staff wHo immediately Put you at ease and make every so simplified. . It’s a pleasure to speak with them on sometimes not such great occasions, I am such a worrier but that is where their reassurance. And genuine care shines through. Than K you so much. Reviewed on: 13th September 2020

Professional and personal.

5
Supported through difficult times with quick responses, which were appreciated. Reviewed on: 12th September 2020

Absolutely amazing, highly recommended

5
I have been with Purely Pets for a few months now and they have been so supportive and helpful with getting me the best deal with Bobo my dog. So wonderful! Reviewed on: 12th September 2020

The best pet insurance out there!

5
I’ve sadly, had to make numerous claims for two of my little dogs over the last couple of years and there has never been a hitch - each claim was seamless and any time I’ve had to call their office, the customer service has been great! I would never use anyone else for my pooches! Reviewed on: 12th September 2020

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