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Purely Pets: Pet Insurance reviews

4.67
Based on 2,022 reviews, last reviewed 23rd Oct 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

Shambles Dreadful company Dreadful company, owe us hundreds of pounds, won’t respond to emails, don’t pick up the phone, at a stressful time of pet illness and then passing it’... Read more Reviewed on: 23rd October 2024
Lee 's avatar
Lee

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2022)

Efficient service

5
I have found that when I have called purley pets the are polite and professional, quick to answer your questions and with good empathy towards your pet and the situation. So I am happy with the service they provide and hope this will continue. Reviewed on: 29th June 2020

The human touch

5
I have been unfortunate to lose 2 precious pets in the last 2 years and on each occasion when I needed to make a claim, the staff at purely pets have been sympathetic and helpful in sorting out my claim. Reviewed on: 29th June 2020

Good customer service

5
Really good customer service and overall pleased with how the claim was processed. Paperwork was sent through and the vet and the company dealt with the rest, as we lost our pet this was much appreciated as it was stress free. The online portal means you can claim and check the process of on-going claims. We have a new policy now with our new pet and would recommend to others. Reviewed on: 29th June 2020

Lucy dog

4
I’m happy with purely pets and hope I’ll won 1000£ Reviewed on: 29th June 2020

Great cover for a good price.

5
Changed from another insurer when my premium jumped up. Needed to phone and ask for paperwork, very helpful. Reviewed on: 29th June 2020

very efficient and reasonably priced.

5
I have made a couple of claims that have been very simple. Renewal is also very easy and hassle free.. Reviewed on: 29th June 2020

Perfect in every way

5
Never had any issues with this pet insurance company. Always quick with any queries. Very friendly staff and a pleasure to talk to. Great rates too! Would highly recommend Reviewed on: 29th June 2020

The best.

5
Great Company to deal with .Easy and efficient and the best overall offer received. Reviewed on: 29th June 2020

REST ASSURED

5
I have 2 dogs both have needed vet treatment.PURELY PET INSURANCE covered both claims efficiently.HIGHLY RECOMMENDED. Reviewed on: 29th June 2020

Great

5
helpful polite and quick to reply to my questions about payment ,no waiting for days. Great service Reviewed on: 29th June 2020

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