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RBS: Select current account reviews

4.04
Based on 243 reviews, last reviewed 22nd Jan 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
13%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026
Jamie Trinder's avatar
Jamie Trinder

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026
Ross's avatar
Ross

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

RBS Select current account reviews (243)

Review of the RBS, Select current account:

POOR BRANCH NETWORK

2
RBS ARE CLOSING LOCAL BRANCHES. IN OUR AREA THREE HAVE CLOSED IN RECENT MONTHS. THAT HAS RESULTED IN HUGE QUEUES AT THE NEAREST REMAINING BRANCH TO US. RBS CLEARLY HAS NO IDEA HOW MUCH DAMAGE THIS IS DOING TO ITS ALREADY THREADBARE REPUTATION - THEY SHOULD BE EXPANDING SERVICE TO LOCAL COMMUNITIES, NOT REDUCING IT. Reviewed on: 15th November 2017

RBS Great Service

5
RBS BANK HAVE ALWAYS BEEN GOOD AND TREATED ME VERY WELL,HAVE BEEN WITH RBS FOR WELL OVER 25YRS ,AND ONE BEST BANKING SERVICE ,THANKYOU RBS. Reviewed on: 10th March 2023

excellent product

5
good website and phone customer service Reviewed on: 9th March 2023

Does the job

4
Use the app to move money between accounts easily, but could have more modern features like bill splitting etc. Reviewed on: 9th March 2023

Best day to day banking

3
Best day to day banking that's all that's needed . Reviewed on: 6th March 2023

Reliable bank

4
I've never had any issue with this product Reviewed on: 5th March 2023

Great customer service

5
I’ve always found RBS customer service incredibly helpful and the app works really well and does everything you need it to. Reviewed on: 25th February 2023

Good Bank

5
Always been fine with RBS a good bank to deal with Reviewed on: 16th February 2023

Great Bank

5
I cannot express how much help and good information I’ve received from RBS a superb Bank that cares for and advises their customers cheers Reviewed on: 16th February 2023

Hassle free banking

5
I never have any issues with the bank, the app is really user friendly, and app updates are always useful. Turning on ‘round ups’ is a great way to help me save. Reviewed on: 8th February 2023

Good account

5
The RBS app and website makes it very easy to use my current account. I feel it is safe as there is now face verification too. Reviewed on: 8th February 2023

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