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RBS: Select current account reviews

4.09
Based on 370 reviews, last reviewed 21st Apr 2026
150% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
14%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
8%

Latest highest rating:

4

RBS , thinking ahead. RBS have a wide range or products to suit many needs. They are reliable and remain one of the most present banks in Scotland. I really like their roun... Read more Reviewed on: 21st April 2026
Aaron's avatar
Aaron

Latest lowest rating:

1

Debanked After a minor infringement of their T&C which I was not aware of and they admitted was not my fault I was debanked Reviewed on: 16th April 2026
Bobbylanka's avatar
Bobbylanka

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (370)

Best bank to use

5
Very easy and efficient most of my questions and queries can be completed online Reviewed on: 13th April 2021

Everything I want/need in a current account

5
I've had this current account with RBS for a good number of years - and during that time, I've seen it constantly being improved, with new features being added as to how I can manage it via the app on a regular basis. Reviewed on: 1st April 2021

Always an excellent service

5
Always excellent on line or in the bank very helpful. On line is easy to use and the online assistant is really good wasn't sure at first but I love it now! In the bank they are very pleasant and great customer service. Reviewed on: 30th March 2021

Great app, reliable service

5
I've been a RBS customer for over 30 YEARS. In that time I've seen telephone banking come in, computer app banking and a reduced need to visit branches. I've never been let down by the bank, the app excellent and if I've needed to speak to a person, whether over the phone or face to face at my branch in Ullapool, I've always found the staff to be very helpful. Reviewed on: 29th March 2021

Rbs are nice and always helpful when u contact them

5
When I contact rbs they are friendly eager to help and the digital assistant is clear and easy to use I feel like they want to help you and that makes the difference Reviewed on: 27th March 2021

Cora

5
Cora gave me easy to follow instructions on how to replace my damaged credit card. Reviewed on: 13th March 2021

Personal Touch

5
For the first time in my life, I've had the bank phone me up to check everything was ok and to offer some welcome advice, and to follow up with calls from the branch when requested Reviewed on: 17th February 2021

Good fast service

5
Good fast service and great customer service Reviewed on: 26th August 2020

Thirty years plus banking and still happy

5
Over 35 yrs with the bank and always happy with the service either online or any visit to the branches. Fantastic staff contact personally or on the phone Reviewed on: 2nd August 2020

Only the rich may enter

2
Not very flexible or understanding, makes little to no effort of focusing on individual needs. One broad brush that paints everyone. Very profit driven which most times leaves the individual trying to sort their finances on the sidelines as they feel ignored and underappreciated. Although the online services and the banking app are very reliable and easy to use. A Reviewed on: 4th July 2020

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