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RCI Bank: Fixed Term Savings Account reviews

Name: Fixed Term Savings Account
Rating: 4.5 (507 reviews)

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4.27

Based on 507 reviews, last reviewed 23rd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Great service and the simple way you really informat... Great service and the simple way you really information Reviewed on: 23rd August 2024

Latest lowest rating:

1

Very poor service RCIs total inability to manage my maturity instructions leading up to and after my fixed bond maturing has left me out of pocket. I can’t have been le... Read more Reviewed on: 23rd November 2023

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About this product

With RCi, you can lock your money away in a fixed term savings account.

RCi fixed term savings accounts are available for one, two, three, four or five years. You’ll need to open the account with between £1,000 and £1 million. Unlimited top-ups can be made in the first 14 days.

RCi fixed term savings account reviews help you find out what it’s really like to be a customer. If you’ve used RCi before, you can also leave a review and share your experience.

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RCI Bank Fixed Term Savings Account reviews (507)

Great service and the simple way you really informat...

Great service and the simple way you really information Reviewed on: 23rd August 2024

Very poor service

RCIs total inability to manage my maturity instructions leading up to and after my fixed bond maturing has left me out of pocket. I can’t have been let down repeatedly by customer services who have not completed there promises have not phoned back when promised and have not delivered my interest to my nominated bank account as requested. T have received no response from phone, email nor secure messaging. Feeling totally let down and concerned over the safety of my investment. Watch out. Reviewed on: 23rd November 2023

Worst Bank ever

No one is available for calls and emails. We lost our money as we tried to close our account and no one is available to help with enquiries and emails. I won't be recommending this bank to my friends and family. I don't think this bank is legit. Unfortunately we lost our money. Reviewed on: 16th November 2023

Ripped my off for my life savings

I invested £25 life savings, it matured. No interest on the amount, no sign of it arriving in my bank, totally ripped off. the worst is that the FSCS say that the RCI bank is NOT covered for compensation Reviewed on: 6th November 2023

Maturity Instructions and Interest Payment not clear

Having had a fixed rate 1 year bond with RCI Bank, I found that when this was nearing maturity the actual instructions not particularly helpful. The internet payment whilst stated as would be made on the date of maturity was not met. After 24 hours post maturity the payment had still not been paid as per account information. I contacted RCI Bank and was told that it could take anything up to 5 days. This information is NOT stated on my account under Interest Instructions. It should be considered particularly under the Consumer Duty that a statement be included on the section Interest Instruction what the actual timescales are. Consumer duty has been introduced to ensure customers are aware of key information. Reviewed on: 30th October 2023

Easy online access.

Secure, higher than average rates. Reviewed on: 8th September 2023

Really good rates at RCI Bank

RCI is a good bank that always puts the customer first and has leading saving rates. Reviewed on: 24th August 2023

secure message online

submitted a online secure message no one as got back to me after 8+ days Reviewed on: 8th August 2023

Great products

Best in class fixed rate savings accounts as well as 14 day notice accounts Reviewed on: 16th March 2023

Not disappointed

Set up a 2 Year Fixed Savings account this week. Completely straight forward as always. Thank you. Reviewed on: 17th February 2023

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