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RCI Bank: Freedom Savings Account reviews

View other RCI Bank products
4.84
Based on 11,983 reviews, last reviewed 9th May 2026
70% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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1%
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0%
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0%

Latest highest rating:

5

RCI has the best interest rate RCI has the best interest rate out of all my banks. Reviewed on: 9th May 2026
Paula's avatar
Paula

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026
T S's avatar
T S
Visit provider site Read all reviews See your review

About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

RCI Bank Freedom Savings Account reviews (11983)

Review of the RCI Bank, Freedom Savings Account:

Good service for online banking

5
RCI Bank provide a very thorough service and have several accounts with them. Reviewed on: 17th January 2022
Paula Brown's avatar
Paula Brown

Fantastic Bank

5
I don't know the issues others have experienced. ID, Password, memorable data and you're in. Never had a problem, account set up was easy, called to ask a few questions and customer service was in UK (rare these days) They seem to change their rate for everyone, just increased mine to match offering to new customers (even rarer these days) Keep up the good work RCI Reviewed on: 28th July 2017
John's avatar
John

Very hard to access online

1
We have to change passwords every time we access as the system cannot recognise the last password we used; very time consuming. Interest rates are low so why bother with a bank who's IT is so inefficient? Reviewed on: 10th June 2017
Anonymous's avatar
Anonymous

Very hard to access online

1
We have to change passwords every time we access as the system cannot recognise the last password we used; very time consuming. Interest rates are low so why bother with a bank who's IT is so inefficient? Reviewed on: 10th June 2017
Anonymous's avatar
Anonymous

Highly inefficient

1
They took 30 days to open my account, then sent me an email that I must transfer money to the account within 30 days after applying to open it (i.e. on the very day the email was sent), but they never sent me my online login details. 10 days later I received a letter with the same content as that email. I immediately called them, asking when I will receive my login details. They said they closed my account because I didn't use it and they will not re-open it but I shall apply again for a new account. NO THANK YOU. Don't waste your time with this bank! Reviewed on: 20th May 2017
C Mueller's avatar
C Mueller

Saving made Simple!

4
It was easy to set up a savings account with RCI and their online support is very good. Despite the recent changes in saver rates, they still offer a very competitive product and for this reason, I have been saving with them for almost 2 years. It is easy to access and transfer my savings and I would have no hesitation in recommending them to others. Reviewed on: 7th May 2017
Jane Hanson's avatar
Jane Hanson

5* Banking

5
While RCI accounts can be difficult to log in to, saving with them has allowed me to save more money than previously. The interest rate is only slightly higher than my other savings account (Natwest)- but being attached to my current account, I find it much too easy to remove money when my funds appear low, only to never put it back in. Using a different service means my money is left well alone, but I am convinced the great customer service will make it easy to remove my money when the time arises. Reviewed on: 2nd March 2017
Molly Lyon's avatar
Molly Lyon

BEST OF THE BEST

5
Simple easy access account with the best rate out there.Easy to set up and manage. Reviewed on: 24th December 2016
Steve Ballard's avatar
Steve Ballard

So far so good...

3
I opened my account in Nov '15, and so far no issues. With regard to previous reviews, my understanding is that the requirement for a registered account is fairly obvious - it's where an online savings bank accepts a deposit from, but more importantly, it's where they return a withdrawal to. This, to my mind, keeps things simple and secure (for both parties). With regard to interest rates, I also opened at 1.65%. And whilst there have been a couple of reductions along the way, these were small and not wholly unexpected, given the prevailing financial climate - and were well communicated in advance by the bank each time. With regard to the larger drop from 1.45% to 1.2% in particular, this was a direct result of the BoE halving the base rate from 0.5% to 0.25%. This impacted similarly upon savings rates across the board, therefore (I feel) it is probably unfair to use this as a stick to beat RCI Bank with within a review..! Reviewed on: 5th October 2016
S Sadler's avatar
S Sadler

Easy usage

4
Easy to set up and online but need a linked account to pay in/ withdraw not a big problem however. The one downside like listed already is that when I joined at a 1.45% interest paid per annum (1.44% if paid monthly) at the beginning of July the interest has now been lowered to 1.2%. Reviewed on: 31st August 2016
john's avatar
john

If you want a teaser rate...

3
Moved to RCI in October 2015 when they were offering a rate of 1.65%, it was then lowered to 1.55% in January and has now been lowered to 1.45% (March), pretty disappointing really, the number of changes per year s/b limited. Also, you can only pay money in from a registered account, i transferred money from another account to RCI and it was rejected, taking 2 days to re-appear in my original account, not ideal. Reviewed on: 28th March 2016
jack1986's avatar
jack1986

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