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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.7 (2162 reviews)

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4.64

Based on 2,162 reviews, last reviewed 28th Feb 2025

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

15%

Latest highest rating:

5

Easy to access account through app, good interest ra... Easy to access account through app, good interest rate, kept informed about changes to account Reviewed on: 28th February 2025

Latest lowest rating:

1

Dishonest business, beware! I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, th... Read more Reviewed on: 11th December 2023

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (2162)

Review of the RCI Bank, Freedom Savings Account:

BEST OF THE BEST

Simple easy access account with the best rate out there.Easy to set up and manage. Reviewed on: 24th December 2016

The bank is easy to deal with online.

The bank is easy to deal with online. Payments in and withdrawals to a nominated account are normally within 24 hours. The interest rate is amongst the best for easy access savings. I have never had any problems with my accounts. I would willingly reco0mmend them to friends and family. Reviewed on: 24th May 2024

RCI's Freedom Savings Account works great for me.

RCI's Freedom Savings Account works great for me. Withdrawals really are instant. Withdrawals from many other easy access accounts take hours or even next day until the money is transferred and available in the nominated account. Reviewed on: 24th May 2024

Competitive rates and good service .

Staff are polite and helpful. The interest rates are competitive and website easy to use. The information is clearly marketed and self explanatory. Reviewed on: 24th May 2024

Suspicious number of 1-star reviews

I’m a consumer journalist and have two fixed rate accounts and a number of easy access accounts with RCI. I have been an RCI customer for around eight years and have never had an issue with them. I find it more than a little suspicious that so many 1-star reviews have been posted over such a short space of time recently. By the simple law of averages, there should be at least a number of 2-star and more reviews mixed in with the unending list of 1-star reviews! Reviewed on: 16th January 2024

Dishonest business, beware!

I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, the situation which is good for them but it is not for customers. And I've asked for the interest daily rate that I suppose to get per day while they keep my money in their pockets, and they said you can not get anything since 7th December when you asked for withdrawal. So they get free beef from my money while I'm waiting for that questionable transferring money. Well the very clever game I should say. Therfore, I'm closing down my account to save my money and time. Beware of this type of 'legal Sc..'. Reviewed on: 11th December 2023

What has happened?

Used to provide great service, but now, like other reviewers, I can not make contact with anyone at RCI, either by phone, email or online message. I have an important question that needs resolving. If I was a victim of fraud, what could I do? Reviewed on: 23rd November 2023

customer service

They never answer the phone. I've now been hanging on for 20 minutes Reviewed on: 13th November 2023

Customer care

Locked out of my online banking - details are correct they are held in key chain on my mac !! They ask you to call them to get them to unlock -not answering the number - holding for 25 mins now. That is not ok - I need to be able to transfer money.... Reviewed on: 6th November 2023

AWFUL THEY DONT CARE

Unbelievably bad service actually non existant service They simply dony care and dont answer their phones........ Waited over 40 mins and stillthey dont answer!!!!! Not once but 3 times today.......... Have you stolen my money as I cannot speak to you!!!! What sort of unproffesional outfit are you??? Reviewed on: 6th November 2023

Are RCI Stealing from me?

This bank do not answer calls or emails and DO NOT PAY OWED INTEREST WHEN DUE. Oped a two year fixed rate account. No interest paid or showing in account despite first year elapsing (supposed to pay annually) Obviously accurate interest payments is not only a legal imperative but also vital for accounting purposes. I have bonds with many banks and have never uncounted this before. I am referring the bank to the FCA I recommend anybody encountering difficulties or apparent fraud in my case do the same Reviewed on: 6th November 2023

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