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RCI Bank: Freedom Savings Account reviews

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4.84
Based on 4,396 reviews, last reviewed 19th Mar 2025
201100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Why I enjoy the RCI bank services.. I enjoy and trust my finance being under RCI accounts. Reviewed on: 19th March 2025
Natalie Q's avatar
Natalie Q

Latest lowest rating:

2

Interest rates for Easy Access Instant saver are way... Interest rates for Easy Access Instant saver are way below market leading ones. Reviewed on: 11th March 2025
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Denis
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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (4396)

Does what it says on the tin

5
On my way to being 80 years old and two years ago had no problem setting it up on the Internet and have never had a problem logging in. Have contacted them twice by phone and not only were they helpful, but also they were clearly from up Newcastle way and could understand my Midlands accent. Yes the rate has often gone down, but they quickly inform you if rates are moving upward. Reviewed on: 18th November 2017
Dave Morrell's avatar
Dave Morrell

Very fair

5
I have just been advised of another interest adjustment, and again it is another UPLIFT. Very fair company to deal with Reviewed on: 6th October 2017
Charles Burfoot's avatar
Charles Burfoot

Doddle for current 1.25%

5
Extremely clear and easy way to earn current best interest rate operated with linked account. Reviewed on: 24th September 2017
Loadsofmoney's avatar
Loadsofmoney

Does what is says on the tin! Simple savings

5
I don't have much to save so every little helps in terms of rates, ok so not going to set the world on fire but there are no bonus or teaser rates and everything is set up online - very simple and no complicated jargon! I am not very good with remembering my password so I have called to get help with this and not only was it quick to get through but the customer service is very genuine, never rushed and they speak to you like a human also based in the UK which is nice. Read the information when you set up your account and you can't go wrong! I have recommended to many as it simple savings- exactly what is says on the tin. Reviewed on: 28th July 2017
Julie's avatar
Julie

Fantastic Bank

5
I don't know the issues others have experienced. ID, Password, memorable data and you're in. Never had a problem, account set up was easy, called to ask a few questions and customer service was in UK (rare these days) They seem to change their rate for everyone, just increased mine to match offering to new customers (even rarer these days) Keep up the good work RCI Reviewed on: 28th July 2017
John's avatar
John

Very hard to access online

1
We have to change passwords every time we access as the system cannot recognise the last password we used; very time consuming. Interest rates are low so why bother with a bank who's IT is so inefficient? Reviewed on: 10th June 2017
Anonymous's avatar
Anonymous

Very hard to access online

1
We have to change passwords every time we access as the system cannot recognise the last password we used; very time consuming. Interest rates are low so why bother with a bank who's IT is so inefficient? Reviewed on: 10th June 2017
Anonymous's avatar
Anonymous

Highly inefficient

1
They took 30 days to open my account, then sent me an email that I must transfer money to the account within 30 days after applying to open it (i.e. on the very day the email was sent), but they never sent me my online login details. 10 days later I received a letter with the same content as that email. I immediately called them, asking when I will receive my login details. They said they closed my account because I didn't use it and they will not re-open it but I shall apply again for a new account. NO THANK YOU. Don't waste your time with this bank! Reviewed on: 20th May 2017
C Mueller's avatar
C Mueller

Saving made Simple!

4
It was easy to set up a savings account with RCI and their online support is very good. Despite the recent changes in saver rates, they still offer a very competitive product and for this reason, I have been saving with them for almost 2 years. It is easy to access and transfer my savings and I would have no hesitation in recommending them to others. Reviewed on: 7th May 2017
Jane Hanson's avatar
Jane Hanson

5* Banking

5
While RCI accounts can be difficult to log in to, saving with them has allowed me to save more money than previously. The interest rate is only slightly higher than my other savings account (Natwest)- but being attached to my current account, I find it much too easy to remove money when my funds appear low, only to never put it back in. Using a different service means my money is left well alone, but I am convinced the great customer service will make it easy to remove my money when the time arises. Reviewed on: 2nd March 2017
Molly Lyon's avatar
Molly Lyon

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