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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (7234 reviews)

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4.87

Based on 7,234 reviews, last reviewed 25th Jun 2025

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

...Exceptional Customer service I recently had to contact RCI Bank regarding a problem we had. We found the Customer service was second to none.. The gentleman who dealt with our p... Read more Reviewed on: 25th June 2025

Latest lowest rating:

1

Freedom Saver Easy Access till it isn’t I cannot stress this enough but if you value having access to your funds or good customer service forget RCI and go elsewhere! They are not an ONLINE... Read more Reviewed on: 24th June 2025

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (7234)

A leading edge product

Flexible and convenient regular savings vehicle with a good rate of return on even small balances, in fact it is notable that they have increased savings rates without waiting for their market peers to act. Excellent website too, well laid out and secure. Reviewed on: 19th January 2022

Easy to manage

Really easy to manage, set up was straight forward. Reviewed on: 19th January 2022

A perfect experience!

Competitive interest rate; secure access; efficient, friendly and helpful administration. No problems at all! Reviewed on: 19th January 2022

Best savings Bank around.

Moved my savings to RCI from Virgin after they (Virgin) reduced interest to next to nothing. RCI has consistently offered the top rates available and is simple and quick to use. Reviewed on: 19th January 2022

Easy savings account

RCi is an internet only bank account and was very simple to set up. I have had positive experiences communicating with RCi and set up a direct debit straight away from my current account to this my savings account. I can access my money anytime I like and as many times as I like during the year. Also the interest rate is very competitive given the freedom I have with RCi. Reviewed on: 19th January 2022

Good interest rate and service

Always good interest and ready to use Reviewed on: 19th January 2022

Excellent seamless service

I’ve had my account for sometime I’m provided with regular updates and setting up the account was so easy. Reviewed on: 19th January 2022

Kept up to date with my savings great customer service

every month an email thanking me for my dept so I know that all is well if I need a withdrawal it only takes 24hrs to my current account Reviewed on: 19th January 2022

A bank that says "Thanks"

On the face of it there's little to differentiate on-line banks. They keep your money safe and pay interest. From a day-to-day perspective we stay happy until the website breaks. RCI's website has not broken so all ok. So, why 5 stars? Somehow RCI make me feel like we have a relationship. Little things like a text to say thanks when I make a deposit. I get the impression they care and that is rare in banking these days. Reviewed on: 19th January 2022

Fast friendly and helpful

Whilst every other company blames Covid and keeps you on hold for hours I found response to my phone query was quick,cheerful and informative. This has been a consistent experience whenever I've phoned for advice. Reviewed on: 19th January 2022

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