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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

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RCI Bank Freedom Savings Account reviews (11989)

App is easy to use and good interest rates

App is easy to use and good interest rates Reviewed on: 24th March 2025

Geat customer service, communcation and telephone h...

Geat customer service, communcation and telephone help line. I have found the website and phone app excellent and easy to use. Reviewed on: 24th March 2025

Easy to use on line banking

Easy to use, notifications when when we make transactions into our accounts, easy to navigate on line banking, all our accounts in one place and easy to understand statements. Reviewed on: 24th March 2025

The customer-oriented and professional

Every time I call, the customer service team is patiently explain those details. They also check if they have anything not explain well. They are prompt response. They are definitely a great customer-oriented team. Reviewed on: 24th March 2025

Great assistance during bereavement period

When my Mother passed away RCI Bank were so helpful over the telephone and explained sympathetically the process of closing the account. We really appreciated their prompt and positive service bearing in mind the very stressful time. Reviewed on: 24th March 2025

Fantastic all round product.

Fantastic all round product. 2 years in and still outstanding in all they do from service to interest rates. Reviewed on: 24th March 2025

Very efficient service and easy to navigate website.

Very efficient service and easy to navigate website. All transactions work smoothly Reviewed on: 24th March 2025

Ease of access

Always a smooth deposit & withdrawal process Reviewed on: 24th March 2025

RCI Freedom savings account suits my needs exactly.

RCI Freedom savings account suits my needs exactly. Interest rates are altered in a timely manner , are competetitive and I am notified accordingly. I am happy with the website - clean and easy to find what I need. Reviewed on: 24th March 2025

East of Access

I can always access my account with ease and on the few occasions I have rung the helpline, I have always been dealt with efficiently and courteously. Reviewed on: 24th March 2025

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