Smart Money People Logo
Go to business site
Share this page
Link copied

Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Mortgages reviews (971)

Mortgages review

5
Anne explained what I ahd to do to repay our mortgage and sent our settlement amount very quickly. Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

2
I would not recommend Saffron. Honestly I had a pretty awful experience going through the mortgage process and I nearly pulled out on 2 occasions. The process started in June and took until October to finalise. Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
The ease of switching and the ease at which Saffron can be contacted. Reviewed on: 24th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
As above. I would like to be able to access my mortgage online, but I believe this is a facility due to come online in the future, which would be very helpful to me. Reviewed on: 10th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

4
It would be nice to be able to have an online account to be able to access my account and view payments etc Reviewed on: 9th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

3
Not leaving decisions to the last minute which in turn affects things already in place, and dealing with enquiries quicker and not leave people hanging on for answers Reviewed on: 9th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
Can't fault my experience needed to switch product and completed very quickly Reviewed on: 5th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
The experience was fine, very straightforward and easy. Reviewed on: 5th October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

3
it takes a long time for safron to change morgage payment dates - my previous morgage holder i was able to do it in a shorter time frame. creates dificulties Reviewed on: 3rd October 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
Everyone is so helpful and patient very understanding Reviewed on: 3rd October 2023
Saffron Member's avatar
Saffron Member

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill