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Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.64
Based on 907 reviews, last reviewed 15th Jan 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
9%
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Latest highest rating:

5

when asking questions . when asking questions . rang me back with all the information i needed . with a very cheerful manor Reviewed on: 15th January 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (907)

Mortgages review

5
Easy to make automatic payment to my Mortgage Reviewed on: 21st March 2023
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Saffron Member

Mortgages review

2
I got through at last. Was not able to address my issue re statements but promised to forward it on . Reviewed on: 20th March 2023
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Saffron Member

Mortgages review

5
From the service received, nothing to improve Reviewed on: 20th March 2023
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Saffron Member

Mortgages review

1
It is a great mortgage but the mortgage application process is very poorly communicated to new customers. Examples are the forms are not sent out that you require; you say on one form one thing that is not consistent with another form..... Reviewed on: 16th March 2023
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Saffron Member

Mortgages review

3
I mailed my acceptance on 27th Feb. I received a call from you to ask if I had responded as nothing had been received. I called you on 14th March and still not received. This is taking far too long and should all have been done online. Reviewed on: 15th March 2023
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Saffron Member

Mortgages review

5
I was very pleased with the automated payment system and the ease of making a payment. Thank you. Reviewed on: 14th March 2023
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Saffron Member

Mortgages review

5
All my questions were dealt with promptly and competently - leaving no need for any improvements! Reviewed on: 10th March 2023
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Saffron Member

Mortgages review

5
You need to have app for mortgages! Reviewed on: 7th March 2023
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Saffron Member

Mortgages review

1
EXTREMELY slow service from decision in principle mid-July until completion 1st February. This influenced my decision to choose a different lender for my other BTL mortgage. Reviewed on: 1st March 2023
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Saffron Member

Mortgages review

5
You get through to human beings who are helpful and customer focus Reviewed on: 28th February 2023
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