Write a review

Newsletter

Go to business site

Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1086 reviews)

View other Saffron Building Society products

4.75

Based on 1,085 reviews, last reviewed 13th Jul 2026

11% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Clear concise communications Clear concise communications so complying with my request quickly. Excellent service. Thank you Reviewed on: 13th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Mortgages reviews (1086)

We had to renew our mortgage product.

We had to renew our mortgage product. My overall experience was good. Reviewed on: 22nd May 2024

Great company

Great company, enabled us to purchase our first home. As a young couple with 2 small children it was almost impossible to purchase a house but Saffron made it happen for us Reviewed on: 21st May 2024

Helpful and understanding

Having lost my husband and left with financial issues, Saffron Building Society have been brilliant in helping me through a very difficult journey in my life. I can’t speak too highly of the service I have received. Reviewed on: 20th May 2024

Fixed term ends in 6 months but I can't get a new de...

Fixed term ends in 6 months but I can't get a new deal from you for another 3 months. I am looking to get a new deal now so will have to look elsewhere. Reviewed on: 20th May 2024

Great Staff

Your staff are both friendly and helpful. I feel they are a little let down by the IT, however, I have not used the app so I cannot give you feedback on that service. Egress seems to have issues with handling files. Reviewed on: 20th May 2024

Customer service from Lisa

Lisa was lovely to speak to, very polite and understanding of it can be financially difficult at the moment. Mentioned that she had to manage my expectations but at the same time would do her best to do what she could Reviewed on: 18th May 2024

Continuity of care and attention.

Continuity of care and attention. Speaking to the same person year after year, in particular Rosanna, making me feel valued and looked after. Have always felt like Saffron care that I am happy with the product Reviewed on: 13th May 2024

Product switch was easy

Product switch was easy and talking to a real person every time is how it should be done!! Reviewed on: 8th May 2024

Buy to let with parents as tenants

I have taken out a buy to let mortgage that has my parents as tenants. I am ensuring they have a home for life! Although saffron are one of the few lenders to offer this, it’s interest only and I’d much prefer a repayment mortgage. Customer service from saffron has been excellent! Actually saved my sanity when my solicitors were dragging their feet. Very friendly, down to earth and explained everything really clearly. Reviewed on: 30th April 2024

They are easy to talk and we had good experience wit...

They are easy to talk and we had good experience with Saffron . Reviewed on: 29th April 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Morgtages
from Platform 2.12 from 57 reviews
Mortgages
from Beverley Building Society 4.64 from 35 reviews
Mortgages
from Chelsea Building Society 4.02 from 3 reviews

Want to see more from Saffron Building Society?

Savings
from Saffron Building Society 4.84 from 6968 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub