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Saffron Building Society: Mortgages reviews

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4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
9%
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4%
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2%
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Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (971)

Mortgages review

5
She was friendly, got back to me when she said she would and answered the question I had. Great service. Reviewed on: 16th August 2023
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Saffron Member

Mortgages review

1
The mortgage application process was extremely slow and painful. You took weeks to review the information we sent you each time, and you made multiple requests for supporting documentation rather than asking for it all at once. Reviewed on: 15th August 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
Absolutely lovely lender. Quick, understood our complex incomes, made no delays for completion - what more could you ask for ? Reviewed on: 15th August 2023
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Saffron Member

Mortgages review

2
The amount of time left waiting for someone to come to the phone. To deal with the problem Reviewed on: 7th August 2023
Saffron Member's avatar
Saffron Member

Mortgages review

1
I would never deal with Saffron again. Reviewed on: 7th August 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
Online system to at least view all the up to date details about the mortgage Reviewed on: 25th July 2023
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Saffron Member

Mortgages review

5
Straight through to a perso who could help Reviewed on: 24th July 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
I'm IT geek, I like all my things with online access always up to date. It hurts me badly that in here all I get is paper letters sent every few months instead of a quick view of my account online. Reviewed on: 24th July 2023
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Saffron Member

Mortgages review

5
Good follow up service and friendly tone. Reviewed on: 20th July 2023
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Saffron Member

Mortgages review

5
Provided all the relevant information fast and I was able to complete in time Reviewed on: 18th July 2023
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Saffron Member

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