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Saffron Building Society: Mortgages reviews

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4.54
Based on 762 reviews, last reviewed 14th Aug 2025
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
11%
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5%
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3%
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5%

Latest highest rating:

5

Very friendly, gave clear advice and helped me under... Very friendly, gave clear advice and helped me understand the remortgage process Reviewed on: 14th August 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (762)

Mortgages review

1
It was not just the lady ho helped with this , she was very help full if it was sent there and then with an e mail or click through like finance for a car it would save us all money Reviewed on: 29th April 2021
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Saffron Member

Mortgages review

5
It was quick and easy and helpful Reviewed on: 27th April 2021
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Saffron Member

Mortgages review

5
very simple, straight forward and easy to make deciison,.s Reviewed on: 13th April 2021
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Saffron Member

Mortgages review

1
We didn't want to throw out our tenants in a pandemic so we've rented since our return. We hope to move back into our house in July but Saffron insist on us paying the £4000+ penalty for breaking the deal. Callous, don't you think? Reviewed on: 11th March 2021
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Saffron Member

Mortgages review

3
Extremely difficult to get through to anyone with knowledge of mortgages. Difficult to get through on the phone. Online chat was not terribly helpful for what I needed Reviewed on: 5th March 2021
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Saffron Member

Mortgages review

5
Everything was fine and done professionally. Reviewed on: 4th March 2021
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Saffron Member

5
Absolutely amazing with us over Covid-19. Great service and honesty. Reviewed on: 4th March 2021
FR's avatar
FR

Mortgages review

3
You would not deal with my mortgage broker and then it was difficult to get to speak to anyone at the mortgage department that could handle my questions. By the time this happened, it was too late to switch on 1 Mar. Reviewed on: 23rd February 2021
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Saffron Member

Mortgages review

5
Being an overseas client, it was easy and very convenient to organise all things via email. Reviewed on: 22nd February 2021
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Saffron Member

Mortgages review

5
Saffron Building Society truly make me feel valued as a customer - and one for whom you are genuinely interested in my situation as a mortgage client. Gabbie and Lizzie were both excellent ambassadors for the society. Reviewed on: 20th January 2021
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Saffron Member

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