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Saffron Building Society: Mortgages reviews

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4.64
Based on 909 reviews, last reviewed 21st Jan 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
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9%
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Latest highest rating:

5

Lisa is a real asset to you! Spoke with Lisa Howard in your team. She is a breath of fresh air... great old fashioned service... a human that is helpful and efficient that cares!! Reviewed on: 21st January 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (909)

Mortgages review

1
Everything was poor to be honest i couldn't begin to list everything the whole experience from start to finish was painful to say the least Reviewed on: 6th February 2023
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Saffron Member

Mortgages review

5
Concise and answered all questions clearly Reviewed on: 6th February 2023
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Saffron Member

Mortgages review

5
Saffron has offered me a good range of products, and I was able to choose one which suited me well, and the switch-over has been easy. Reviewed on: 30th January 2023
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Saffron Member

Mortgages review

5
The process was seamless and user-friendly Reviewed on: 26th January 2023
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Saffron Member

Mortgages review

5
Everything was a good experience, even phone waiting times were reasonable Reviewed on: 25th January 2023
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Saffron Member

Mortgages review

1
Inefficient (same documents repeatedly requested), pedestrian, risk averse when very low risk, hidden costs (Saffron recommended solicitor but required to obtain independent legal advice at high cost) Overall a dreadful experience! Reviewed on: 17th January 2023
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Saffron Member

Mortgages review

4
I feel that my situation was not a run-of-the-mill query and it was dealt like one. I understand Helen was just following a procedure but I do not think it was relevant because I live overseas and our income in Australia is totally separat Reviewed on: 17th January 2023
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Saffron Member

Mortgages review

5
We have always been happy with Saffron Building Society Reviewed on: 10th January 2023
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Saffron Member

Mortgages review

5
Very responsive and pleased with response times and clear communications Reviewed on: 10th January 2023
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Saffron Member

Mortgages review

4
I still have not received my mortgage illustration after almost 3 weeks and had no email confirmation regarding the call Reviewed on: 10th January 2023
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Saffron Member

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