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Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.75
Based on 1,085 reviews, last reviewed 13th Jul 2026
11% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Clear concise communications Clear concise communications so complying with my request quickly. Excellent service. Thank you Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
Verified source
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

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Saffron Building Society Mortgages reviews (1086)

Great customer service, friendly, good listeners and...

5
Great customer service, friendly, good listeners and very helpful. Highly recommend Saffron! Reviewed on: 3rd April 2024
BM's avatar
BM

Respectful and supportive customer service

5
Respectful and supportive customer service Reviewed on: 3rd April 2024
Jacqui D's avatar
Jacqui D

Helped with a Share of Freehold mortgage

5
I was a first time buyer that wanted to buy a flat where the building was share of freehold. For some reason no other mortgage providers would consider this but Saffron got it together and made me a good offer. Would recommend! Reviewed on: 3rd April 2024
MC's avatar
MC

I have a brilliant mortgage - best I could find

5
I have a brilliant mortgage - best I could find and exceeded my expectations. They coped with my solicitor going out of business at the critical moment but still gave me the mortgage! Reviewed on: 3rd April 2024
Colin C's avatar
Colin C

Excellent service

5
I needed an expat mortgage to purchase my mother’s flat and they were very helpful - on returning to the UK this was changed to a buy to let UK mortgage and all my dealings with Saffron Building Society have been professional, timely and helpful. Much to recommend them! Reviewed on: 3rd April 2024
GILLIAN M's avatar
GILLIAN M

Saffron still believes in the personal touch!

5
I have recently been singing Saffron's praises to friends and colleagues. All my dealings have been direct with Saffron staff whom all have always been helpful. The most interesting part was that I was able to connect to a real person quickly and one two occasions spoke with same person!! They were able to access my record almost instantly. Reviewed on: 3rd April 2024
chrisdashford's avatar
chrisdashford

Simply the best .. Saffron Building Society

5
After trying our own bank and others for a mortgage and getting nowhere. Saffron building society not only gave us a mortgage but beat all of the other rates we were offered. We would not go anywhere else for a mortgage now and they deserve to be recognised for being a customer friendly ,informative and superb building society. Reviewed on: 3rd April 2024
Lorna J's avatar
Lorna J

I rang to change my address on a buy to let.

3
I rang to change my address on a buy to let. Was told she could not do it and I must email in. I did that and waited 3 weeks- Nothing, so I called and was kicked back on your waiting system twice. When I got through to a human she felt with my dress change with no problem Reviewed on: 25th March 2024
Steve's avatar
Steve

Timely advice of re-mortgage deal

5
Timely advice of re-mortgage deal and double checked my requirements Reviewed on: 20th March 2024
Eric K's avatar
Eric K

Satisfied client

5
I have only been with Saffron Building Society since end of September 2023. So far I have been very very pleased with everything. Reviewed on: 19th March 2024
R H Knuuttila 's avatar
R H Knuuttila

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