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Saffron Building Society: Mortgages reviews

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4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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9%
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Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (971)

Mortgages review

5
Good customer focus, processes easy to follow Reviewed on: 18th July 2023
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Saffron Member

Mortgages review

5
Efficiency. Really no scope for improvement. Reviewed on: 11th July 2023
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Saffron Member

Mortgages review

5
I liked the way it was easy to get to talk to the team - no long wait. Everyone was very helpful and pleasant. Second time we have had a switch via the Retention Team, the process was smooth and easy, removing a lot of stress. Thanks. Reviewed on: 7th July 2023
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Saffron Member

Mortgages review

5
All in all the whole experience worked very well and Saffron has been most helpful. Reviewed on: 3rd July 2023
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Saffron Member

Mortgages review

5
It was all fairly smooth but the lack of updates regarding affordability left us in limbo somewhat Reviewed on: 3rd July 2023
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Saffron Member

Mortgages review

2
I wanted a figure for final payment of my mortgage, but I was unable to obtain the exact figure. I requested that the final figure be sent to me by email (as the system was not 'available' at the time of my call) but no email has arrived. Reviewed on: 26th June 2023
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Saffron Member

Mortgages review

4
All Saffron employees I have dealt with have been considerate, friendly and helpful. Always been able to make contact by telephone which is rare with many organisations these days. Reviewed on: 25th June 2023
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Saffron Member

Mortgages review

4
Quick, helpful, and answered all my queries. Reviewed on: 21st June 2023
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Saffron Member

Mortgages review

5
Get everything sorted in a few hours. Reviewed on: 14th June 2023
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Saffron Member

Mortgages review

5
I thought that the service that I received was excellent, thank you Reviewed on: 12th June 2023
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Saffron Member

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