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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6004 reviews)

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4.74

Based on 6,004 reviews, last reviewed 8th Feb 2026

84% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Sophia Nuttall Bond maturity ect Sophia was very helpful and did everything she had promised to do. She dealt with my complaint promptly and telephoned me to tell me the outcome. Reviewed on: 8th February 2026

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6004)

Review of the Saffron Building Society, Savings:

Savings review

Lewis was friendly, very polite and very helpful Reviewed on: 14th January 2020

Excellant customer service.

Excellant customer service. Always speak to a human. Reviewed on: 29th January 2026

Competitive interest rates and service

Consistently competitive interest rates, together with excellent support and communications. You always feel a valued customer Reviewed on: 29th January 2026

Friendly staff made very welcome.

Friendly staff made very welcome by all staff I spoke too. The staff member explained the procedure of the contract in a way that was not complicated i.e. length of contract, when interest was paid how long the contract was for. Reviewed on: 29th January 2026

A good local Building Society!

Just good to be able to invest in a local BS. So good to be able to speak face to face with a person! Reviewed on: 29th January 2026

First impressions of the Braintree branch are really...

First impressions of the Braintree branch are really good. You cannot beat good customer service Reviewed on: 29th January 2026

very efficient & simple experience at the Ware Branch

very efficient & simple experience at the Ware Branch Reviewed on: 29th January 2026

Friendly, flexible and local

Good range of savings products, availability of Member Consultants to discuss my savings needs and options via face to face meetings in branch. Online accounts easy to set up and manage via the app. Everyone is super friendly and helpful in branch and on the phones. Well done for helping keep the high street alive. Reviewed on: 29th January 2026

Face to face contact with counter staff is very impo...

Face to face contact with counter staff is very important to my wife & I to discuss products in the future. Reviewed on: 29th January 2026

During covid I needed help with my account and recei...

During covid I needed help with my account and received all thr help I needed. Also when the Ware branch was closed I needed help and this was forthcoming with Grace Reviewed on: 28th January 2026

Cash ISA investment

I opened a cash ISA last year when I had some funds to invest and the rates and service were excellent. Both my Mum and I had always saved with Saffron BS and it was a pleasure to be able to go back again Reviewed on: 28th January 2026

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