Smart Money People Logo

Saffron Building Society: Savings reviews

4.75
Based on 6,285 reviews, last reviewed 10th Mar 2026
96% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Helpful and knowledgable staff I called and spoke with Chi today who was super helpful in helping me regain access to my account. She spent additional spent time setting me with up ... Read more Reviewed on: 10th March 2026
Lou B's avatar
Lou B

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6285)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

I love the Saffron Walden building Society.

5
I love the Saffron Walden building Society., They are half way-old school Building society and half way digital financial providers of competitive savings accounts, mortgages, insurances, funeral plans and more. They are very members customers service focused and always ready to answer their phones and give you the best possible advise. Reviewed on: 13th October 2025

The tellers are always very friendly, welcoming and...

4
The tellers are always very friendly, welcoming and efficient. Reviewed on: 13th October 2025

Staff helpful, friendlyand knowledgable

5
Staff helpful, friendlyand knowledgable Reviewed on: 13th October 2025

brilliant customer service

5
I ring customer service and the problem is resolved, thank you Reviewed on: 13th October 2025

Great advice and help via Customer Service for savin...

5
Great advice and help via Customer Service for savings and product switch Reviewed on: 13th October 2025

Great savings rates to be had

5
I have always had good savings rates here. Reviewed on: 13th October 2025

Good if only option

1
Poor customer service who over promise and under deliver Reviewed on: 13th October 2025

I always get professional advise and your staff alwa...

4
I always get professional advise and your staff always helpfull. Reviewed on: 13th October 2025

Brentwood Branch helpful

5
Kelly Bixby is very helpful and informative, polite and helpful. Staff in Brentwood branch are polite and helpful, and solve queries or issues I have. Reviewed on: 13th October 2025

All good so far.

5
All good so far. Seems bank is well run Reviewed on: 13th October 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products