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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6247 reviews)

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4.75

Based on 6,247 reviews, last reviewed 2nd Mar 2026

116% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Saffron delivers first class customer service. Saffron delivers a first class customer service which responded quickly (same day and within hours) and decisively to the issue I raised. In my experi... Read more Reviewed on: 2nd March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6247)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Good accounts great customer service

Good accounts great customer service Reviewed on: 12th February 2026

Peace of mind

It always feels very reassuring to come into branch Reviewed on: 12th February 2026

Saving account needed

Would like to be able to save more with you but no products available.. Reviewed on: 12th February 2026

Rates & Service generally very good

Please with the service a mobile app. A bit disappointed on the new ISA rate so we moved some isas else where. Reviewed on: 12th February 2026

Good Professional Service

I am happy as I have no issues, the service is good and resolve any issues that i may have professionally. The rates are good and it is value for money Reviewed on: 12th February 2026

Helpful people on the other end of a phone.

Helpful people on the other end of a phone. Good rates. Good commuincation. Reviewed on: 12th February 2026

Satisfaction

Friendly, welcoming understanding of both queries and requirements Reviewed on: 12th February 2026

Excellent Braintree branch.

The staff at the Braintree branch are fantastic Reviewed on: 12th February 2026

Saffron building society review

Staff are always helpful and friendly. Always get a top service Reviewed on: 12th February 2026

Front of desk Bishop's Stortford - Our experience ...

Front of desk Bishop's Stortford - Kendra - was polite., helpful and clear in her actions, however, you do need to add more bodies to the front desk to reduce queuing and allow a degree of privacy to customer interactions - setting up/transferring account details, and other private discussions should be set aside from an audience waiting to be served! Its just not good business practice. Reviewed on: 12th February 2026

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