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Saffron Building Society: Savings reviews

4.76
Based on 6,318 reviews, last reviewed 17th Mar 2026
93% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Appointment with Andy. Appointment with Andy. he provided me with a full breakdown of my accounts. he was extremely professional in his approach, very methodical and thoroug... Read more Reviewed on: 17th March 2026
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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6318)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

I received excellent service from Florrie today in t...

5
I received excellent service from Florrie today in the Saffron Walden branch. She was polite, helpful & efficient. Reviewed on: 10th April 2025

Great help with an enquiry today.

5
Stacey helped us with an enquiry today. She was patient, extremely helpful and professional. She was happy to wait while I found the information she asked for and then waited again while i struggled to get online. Great customer service in a world dominated by robots! Reviewed on: 10th April 2025

Pleasure being served by smiles and efficiency.

5
Pleasure being served by smiles and efficiency. Nothing is too much trouble for Judy Reviewed on: 10th April 2025

Nice to have a local branch still in the Haverhill a...

5
Nice to have a local branch still in the Haverhill area with lots of banks shutting their branches. Staff are always very friendly. Reviewed on: 10th April 2025

Always friendly staff who know me by name.

5
Always friendly staff who know me by name. Ally, Lyn, Sam Reviewed on: 10th April 2025

Good service in Colchester from Bronwen she is alway...

5
Good service in Colchester from Bronwen she is always pleasant and helpful Reviewed on: 10th April 2025

Good experience in Haverhill branch.

5
Good experience in Haverhill branch. Answered my question about online access - thank you Reviewed on: 10th April 2025

Website good, chat n website good , staff in Brentwo...

5
Website good, chat n website good , staff in Brentwood branch excellent. Rates are decent. App could do with an upgrade. Very happy with you so far Reviewed on: 9th April 2025

Friendly staff in haverhill branch.

5
Friendly staff in haverhill branch. Always helpful. Reviewed on: 9th April 2025

Very good information provided about products in Hav...

5
Very good information provided about products in Haverhill branch. We tell our friends! Reviewed on: 9th April 2025

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