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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6329 reviews)

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4.76

Based on 6,329 reviews, last reviewed 21st Mar 2026

92% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6329)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Professional & friendly staff

I have used the services of the Royston branch gif many years, even after I moved to Cambridge. The staff are always friendly and efficient. Reviewed on: 10th January 2025

ISA completion instruction ...

Received email about isa coming to a close telephoned saffron to inform them what I wanted to happen easy to complete my instructions over the phone Reviewed on: 10th January 2025

Wonderful staff

Staff at Royston are always fantastic and very kind and helpful Loved the Christmas atmosphere and tree. Nothing is ever too much trouble for any of the staff and the new ladies are very lovely too. Reviewed on: 10th January 2025

Met with Carol and Russell got some good advice...

Met with Carol and Russell and got some good advice to use community saver accounts Reviewed on: 10th January 2025

keep branches open !

friendly staff knowledgeable. excellent service at all branches I have visited. Reviewed on: 10th January 2025

Account update

Called by phone, staff member knew what I was asking about, carried out my request, all 100%. Reviewed on: 10th January 2025

Great staff interaction in the branch

Great staff interaction in the branch Reviewed on: 10th January 2025

Staff lacked knowledge ...

I struggled to get the answer to my question regarding an ISA Reviewed on: 10th January 2025

My experience with Saffron Building Society is good,...

My experience with Saffron Building Society is good, because they offer a wide variety of products, their interest rates are competitive, they're easily accessible via telephone, etc, they have good customer service staff if I need help with anything, and they're a trustworthy company. Reviewed on: 10th January 2025

It’s nice to be able to have a shop to go to and spe...

It’s nice to be able to have a shop to go to and speak to a member of staff who are always friendly and mainly knowledgeable on the products that you are selling. Reviewed on: 10th January 2025

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