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Saffron Building Society: Savings reviews

4.76
Based on 6,329 reviews, last reviewed 21st Mar 2026
93% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026
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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6329)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Very friendly staff, I had no problems at all.

5
Very friendly staff, I had no problems at all. Reviewed on: 11th November 2024

Excellent, friendly and professional customer servic...

5
Excellent, friendly and professional customer service when enquiring about a general query Reviewed on: 11th November 2024

Resolution of funding issues

5
We had issues opening the account and transferring the funds. Sarah in the business section was extremely helpful in getting it resolved and kept me informed all the time Reviewed on: 11th November 2024

My daughter in law visited the Halstead branch to up...

5
My daughter in law visited the Halstead branch to update my passbook. The staff were cheerful and efficient. Reviewed on: 11th November 2024

Always very friendly, knowledgeable & efficient.

5
Always very friendly, knowledgeable & efficient. Reviewed on: 11th November 2024

Quick setup

4
Set up account via post, fairly quick with the conformation email but still awaiting details, it's been nearly a week Reviewed on: 11th November 2024

Lyn, who works at the Halstead branch. gives e...

5
Lyn, who works at the Halstead, Essex branch gives excellent advice and is always very helpful, friendly and knowledgeable. First class customer service. Reviewed on: 11th November 2024

That personal touch

5
Cashier was a ‘nice’ person. Took my feedback of opening a branch in Cheshunt and said she would feed it upwards as you are looking to open another branch. With now no banks or building societies in the town, one would be extremely welcome. Reviewed on: 11th November 2024

Superb Customer Care

5
Kendra was superb and very friendly, new exactly the answers to my questions Reviewed on: 11th November 2024

a joy to be a member of saffron

5
as a lady of a certain age I have difficulty navigating computers and am learning all the time. My experience today with a gentleman adviser was exemplary. Patient, polite and extremely helpful Reviewed on: 11th November 2024

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