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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6331 reviews)

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4.76

Based on 6,330 reviews, last reviewed 23rd Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Helpful Judy Judy proved to be very helpful in clarifying how to give notice on an old account that could not find any info about. Reviewed on: 23rd March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6331)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Polite staff, all requirements met

Polite staff, all requirements met Reviewed on: 23rd September 2024

Great Staff in Branch.

Great Staff in Branch. Helpful and polite. Really useful to use a passbook for accounts. Great to have Branches in Haverhill and Saffron Walden. Reviewed on: 21st September 2024

Excellent service, would recommend

Excellent service, would recommend Reviewed on: 21st September 2024

Brilliant

Lovely ladies and gents work in my branch, always a pleasure to go in there Reviewed on: 21st September 2024

Always very helpful, never any problems.

Always very helpful, never any problems. Reviewed on: 21st September 2024

Usually I would use the Ware Saffron but it is close...

Usually I would use the Ware Saffron but it is closed for refurbishment. I visited Royston branch last weekend to transfer a matured ISA. It was such a nice experience. The two cashiers were charming, one customer was even greeted by their name. The chap who helped me transfer my ISA to a new account was really nice and helpful, he filled in everything for me and I just had to sign the form. I appreciated that ever so much as I am not very confident with these things. I will definitely be visiting that branch over the one in Ware. This morning I had a query and I phoned your helpline and spoke to Freddie. Again, super helpful and polite. Saffron you have a great team of people. Reviewed on: 21st September 2024

I requested a callback.

I requested a callback. It happened soon after I asked for it. The person was polite, engaging and helpful. They gave me advice about setting up a new savings account. I was able to set it up right after the call. Reviewed on: 20th September 2024

Postal Deposit currently closed for refurbishment a...

As Ware branch currently closed for refurbishment a deposit through post Reviewed on: 20th September 2024

Saffron Walden's online chat is superb.

Saffron Walden's online chat is superb. Even when I accidentally disconnected the chat, when I reconnected, the new agent put me back in touch with the original one. They took so much time and care to help me. Reviewed on: 20th September 2024

Banking charity money - simple and straight forward.

Banking charity money - simple and straight forward. Reviewed on: 20th September 2024

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