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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6626 reviews)

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4.77

Based on 6,626 reviews, last reviewed 11th May 2026

19% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Max was very fast to drop what he was doing to see m... Max was very fast to drop what he was doing to see me in an office due to an unfortunate event I had. He listened and suggested ways Saffron can help ... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6626)

Excellent Customer Service

My husband and I went to the Brentwood Essex branch last week to transfer the matured funds from our bond. We needed to know what was best product for us to choose. We spoke to Ally Groves and Ian Eyo. They were very helpful and friendly but professional as well. After asking us about length of time we wanted to invest etc they came up with various options. We eventually chose a 1 year Cash ISA as this suited all our requirements. Both Ally and Ian were great in assisting us, as they had a good knowledge of what was available and were very patient while we decided what to go for. We would definitely recommend Saffron B.S and this branch. With thanks to Ally & Ian for their input as we were quite anxious about dealing with this issue and they made it very easy for us. Reviewed on: 10th November 2024

Much appreciated help from Molly.

Molly was amazing, so patient and kind. There were no signs of frustration from her all the time she was helping me and I needed a lot of help. She remained cheerful the whole time and deserves to be recognised as a real asset to the society. Thank you so much Molly Reviewed on: 7th November 2024

very patient and helpful advisor

very patient and helpful advisor Reviewed on: 6th November 2024

Customer Service at it's best.

Went to counter and spoke with a very pleasant young lady called Florrie, she was as helpful and efficient as she could possibly be, she was patient and answered all my questions as best she could. Thank you Florrie (sorry if the name is spelt wrong). Reviewed on: 5th November 2024

Staff are always helpful and friendly when we need a...

Staff are always helpful and friendly when we need advice on our accounts. Reviewed on: 5th November 2024

Excellent customer service

I had challenges with my account..Natalie , the Assistant Manager dealt with them confidently, decisively and with tact and diplomacy. Natalie restored my faith in Saffron Walden Reviewed on: 5th November 2024

ISA fund transfer.

The agent that I spoke with was very knowledgeable and was able to deal with the transfer of funds as requested. Reviewed on: 4th November 2024

Long wait to served as only I person behind counter

Long wait to served as only I person behind counter Reviewed on: 4th November 2024

Friendly fast and efficient.

Friendly fast and efficient. Convenient local branch and open when i need it. Reviewed on: 4th November 2024

I’m very happy with the help I received the man told...

I’m very happy with the help I received the man told me everything I needed to know Reviewed on: 4th November 2024

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