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Saffron Building Society: Savings reviews

4.47
Based on 3,468 reviews, last reviewed 31st Oct 2024
100% increase in 5 star reviews
in the past 90 days
43% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent Customer service at Colchester Fantastic customer service at Colchester Reviewed on: 31st October 2024
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Latest lowest rating:

1

Need more staff... One customer in front of me, at the counter when I entered. 30 minutes before I was finished..Only one person dealing with customers....supervised as... Read more Reviewed on: 28th October 2024
Mel L's avatar
Mel L

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3468)

Savings Review

5
I got the advice and action that I wanted. Reviewed on: 5th January 2021

Savings Review

5
Easy to contact, English speaking helpful people on end of the phone Reviewed on: 5th January 2021

Savings Review

4
Good to be able to speak with a real person on the phone. Reviewed on: 5th January 2021

Savings Review

5
Very friendly & helpful & as my address wouldn’t be recognised explained what needed to verify my address Reviewed on: 5th January 2021

Savings Review

5
Very helpful. Reviewed on: 5th January 2021

Savings Review

5
I really can't think of anything bad to say about Saffron Building. The staff have always been helpful what ever I have been asking about. Reviewed on: 5th January 2021

Savings Review

5
Apart from anything else, the joy of speaking to another human, instead of going through endless menus on the phone, only to be told at the end 'I'm sorry, all our staff are busy on other calls at the moment - please try later'. Reviewed on: 5th January 2021

Savings Review

5
Friendly and knowledgeable Reviewed on: 5th January 2021

Savings Review

4
courteous Reviewed on: 5th January 2021

Savings Review

4
Long time to get an answer now. Always busy. Phoned four times in one day and held on for 15 minutes plus each time Reviewed on: 5th January 2021

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