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Saffron Building Society: Savings reviews

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4.76
Based on 6,351 reviews, last reviewed 27th Mar 2026
107% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
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3%
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2%
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2%

Latest highest rating:

5

Great building society Great customer service helpful people Reviewed on: 27th March 2026
Karen E's avatar
Karen E

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6351)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024
Ian's avatar
Ian

Savings Review

5
Welcoming branch but miss the one that closed in Gt. Dunmow Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Very helpful and friendly. Do not recall the young man's name Sorry. Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
You nsolved my log on issue after your upgrade Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

4
Friendly & happy . It would be good if the computer system wasn’t so slow. It can be a right pain . In the past i’ve waited 30/40mins because of it. It’s not fair on the staff. Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

2
Waiting 3/4 hour to get through on the telephone was appalling. This is not a one off. Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

1
Very poor communication from making the initial application to account then being opened Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
She was very efficient and helpful, fitting us in with an appointment at short notice. A real asset to the organisation. Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

1
I'll repeat what I said on Trust Pilot: As a long-standing member, I do not find it palatable to give this review but the truth is that the launch of the new website for online savers was either reckless or incompetent. It does not work as Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

3
problems logging online especially with you verification code Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Very helpful, quicker than in branch.easy. Reviewed on: 21st December 2023
Saffron Member's avatar
Saffron Member

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