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Saffron Building Society: Savings reviews

4.76
Based on 6,353 reviews, last reviewed 28th Mar 2026
108% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

I was most impressed by the helpful and useful advic... I was most impressed by the helpful and useful advice I received Reviewed on: 28th March 2026
Ursula Jesson's avatar
Ursula Jesson

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6353)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
very helpful and informed Reviewed on: 24th October 2023

Savings Review

1
The staff at Bishops Stortford branch have always been very helpful and professional. Which is why it’s such a shock to have the bad call centre experience. Reviewed on: 24th October 2023

Savings Review

5
Cannot fault my experience, in the past to the present Reviewed on: 24th October 2023

Savings Review

5
Relaxing. Informative. Satisfactory meeting. I hope I see him again in the near future Reviewed on: 24th October 2023

Savings Review

5
Business account - passbook seems 'old fashioned' and whan cheques are required its long process to have to get the society to draw one up. would like a cheque book - joint signatures ok Reviewed on: 24th October 2023

Savings Review

5
Everyone was very helpful and friendly Reviewed on: 24th October 2023

Savings Review

5
fantastic service - did exactly what I needed in a TIMELY competent and friendly way - notably different to the online experience where I waited 10 days for a response. Reviewed on: 24th October 2023

Savings Review

1
IT problems should be handled by IT people. it takes you a long time to responds to messages. very poor customer service. do not feel valued for being a good customer Reviewed on: 24th October 2023

Savings Review

5
Just keep doing it (although telephony very slow today - took 12.5mins to get to the first option Reviewed on: 24th October 2023

Savings Review

5
Was great service Resolved all my queries including transferring an isa. Reviewed on: 24th October 2023

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