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Saffron Building Society: Savings reviews

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4.76
Based on 6,373 reviews, last reviewed 8th Apr 2026
107% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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Latest highest rating:

5

Amazing customer service via the chat. Amazing customer service via the chat. Lewis Hemingway was a massive help. Very efficient Reviewed on: 8th April 2026
Iris E's avatar
Iris E

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6373)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024
Ian's avatar
Ian

Savings Review

5
Efficient, courteous and friendly Reviewed on: 20th March 2023
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Saffron Member

Savings Review

5
Ease of access and transfer of my savings. Reviewed on: 20th March 2023
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Saffron Member

Savings Review

5
ISA transfer after maturity, easy to acieve Reviewed on: 20th March 2023
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Saffron Member

Savings Review

5
Able to chat online and speak on telephone Reviewed on: 20th March 2023
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Saffron Member

Savings Review

5
I didn't have to queue. I handed in my form to transfer the funds from my old ISA to a new one. Your member of staff greeted me politely, checked the account, checked my form and it was all done quickly, efficiently and pleasantly. Reviewed on: 20th March 2023
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Saffron Member

Savings Review

5
Clear choices to make when phone call answered and quickly to appropriate person to deal with my request. Reviewed on: 20th March 2023
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Saffron Member

Savings Review

5
Customer service is accessible - crucial for me as a deaf customer. I really like the way that Saffron makes it easy for deaf customers to contact them and operate their accounts. Service is brilliant, friendly, helpful & efficient. Reviewed on: 18th March 2023
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Saffron Member

Savings Review

5
Response times are wonderful and second to none Reviewed on: 17th March 2023
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Saffron Member

Savings Review

4
Very helpfull Reviewed on: 15th March 2023
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Saffron Member

Savings Review

3
Would have been good if the issue could have been dealt with on the phone by Holly. Also, the change I requested has not taken place within the 3 days timescale given. Reviewed on: 15th March 2023
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Saffron Member

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