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Saffron Building Society: Savings reviews

4.76
Based on 6,381 reviews, last reviewed 12th Apr 2026
112% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very friendly and personal touch Zoe was helpful and very friendly which made the whole experience feel very personal. Something most banks don’t offer! Reviewed on: 12th April 2026
Lydia 's avatar
Lydia

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6381)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
Very informative and polite. Explained everything clearly and able to open new savings accounts for the children. Excellent service. Excellent people. Reviewed on: 9th January 2023

Savings Review

5
Its so nice to have a branch to go to and discuss matters with rather than impersonal on line contact. Why did I need to give notice to transfer money from saver a/c to open an ISA. This is an internal move of money? Reviewed on: 9th January 2023

Savings Review

5
Very helpful and polite. Reviewed on: 9th January 2023

Savings Review

5
Once I got through, the person I spoke to was very helpful.. The only downside was that I had to wait an awfully long time before I could speak to anyone. Reviewed on: 9th January 2023

Savings Review

3
Actually answer messages sent to you. Reviewed on: 9th January 2023

Savings Review

5
So wonderful to have this service available locally, branch was quite busy whilst doing my transaction so definitely need for personal service Reviewed on: 9th January 2023

Savings Review

5
The online portal could be a bit more helpful. I didn't want to travel to a branch but found I had to as I couldn't transfer momey out of the saver account I had online. Reviewed on: 9th January 2023

Savings Review

1
More staff actually serving the customers. Reviewed on: 9th January 2023

Savings Review

3
Went to branch to sort out. Information on the door said it was within opening hours. It was shut, extremely frustrating. This also happened a few weeks back, again info on door said it should be open- it wasn't. Reviewed on: 9th January 2023

Savings Review

1
GET SOMEONE TO ANSWER THE PHONES Reviewed on: 9th January 2023

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