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Saffron Building Society: Savings reviews

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4.77
Based on 6,547 reviews, last reviewed 20th Apr 2026
134% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Saffron Building Society reward loyal savers. Saffron Building Society reward loyal savers. If you need to contact them by phone, you will speak to a person. They support local community projects,... Read more Reviewed on: 20th April 2026
Helen H's avatar
Helen H

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6547)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024
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Ian

Savings Review

5
Excellent customer service as usual. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Things that couldn’t be done online were quickly dealt with using the secure message system. Phone lines very busy. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Very helpful with a smile Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
I did not have to wait long for the telephone to be answered Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Always pleasant people in branch. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

4
there can be a slight hold up if two staff only and a customer has a number of dealings/issues seems a long wait. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Always find staff help and advice can be given confidentially if required in an office. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

1
There was nothing good about the experience. I felt the customer service agent was unsure what he was doing. He was extremely concerned that he didn't have enough money (in his till) and was more anxious about this than serving me. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

4
Not rated poorly but have waited over 4 weeks for an ISA from Barclays to to be added to my account. That seems a very long time. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Having a one to one conversation and by telephone without having to go to a branch Reviewed on: 8th November 2022
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Saffron Member

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