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Saffron Building Society: Savings reviews

4.77
Based on 6,548 reviews, last reviewed 20th Apr 2026
134% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always so helpful when I phone you and savings rates... Always so helpful when I phone you and savings rates are always good Reviewed on: 20th April 2026
Mrs M's avatar
Mrs M

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6548)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
very helpful and efficient Reviewed on: 1st November 2022

Savings Review

5
The customer agent answered my query quickly and efficiently, and she was helpful and friendly. Reviewed on: 31st October 2022

Savings Review

5
I’m very happy with getting straight answers from Saffron BS and easy to contact Reviewed on: 31st October 2022

Savings Review

2
You rang me but I had no way of knowing who you were. Was asked not to call Colchester branch in spite of having been called by the branch manager (but not from a Colchester number) but to ring head office. Then I was put on hold. Reviewed on: 31st October 2022

Savings Review

5
Very helpful. Called back as promised. Sorted problem out. Reviewed on: 31st October 2022

Savings Review

5
Helped me to do what I didn't realise I could do Reviewed on: 31st October 2022

Savings Review

5
Very friendly and had good knowledge of the products. Reviewed on: 31st October 2022

Savings Review

5
there was a longish delay before there was an automated answer and then again before i was able to speak to a human being - but this was made clear by the automated voice Reviewed on: 31st October 2022

Savings Review

5
Very helpful and friendly. Reviewed on: 25th October 2022

Savings Review

5
All staff I have spoken to over many years have always been very professional and helpful. Reviewed on: 25th October 2022

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