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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (5989 reviews)

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4.74

Based on 5,988 reviews, last reviewed 5th Feb 2026

84% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Efficiency to the Max Jodie Wilson was a complete star.. efficient and friendly, a complete asset to you Reviewed on: 5th February 2026

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5989)

Review of the Saffron Building Society, Savings:

Savings Review

Helpful and swift. The other members of staff were polite and friendly and clearly give a good customer focused service that so many other banks do not do these days. Please keep it this way. Keep being focused on face to face banking. Reviewed on: 4th March 2020

Good savings and interest rates.

Good savings and interest rates. Reviewed on: 30th January 2026

Excellent customer service from Sophia

There was some confusion over an ISA transfer and Sophia was really helpful and got back to me the same day. It’s so refreshing to be able to speak to a real person instead of having to either send an email or deal with a bot. Reviewed on: 30th January 2026

Very easy to use and fantastic rates, customer servi...

Very easy to use and fantastic rates, customer service is brilliant Reviewed on: 30th January 2026

SOPHIA by phone

Pleasant and helpful conversation on the phone; made the account changes I wanted with minimum fuss. Reviewed on: 30th January 2026

Reset password and Charlotte was patient while I res...

Reset password and Charlotte was patient while I reset the password Reviewed on: 30th January 2026

Been saving with the society for over 30 years.

Been saving with the society for over 30 years. Always happy with help and clarity of advice given. Reviewed on: 30th January 2026

Best Building Society.

It is one of the best Building Society. Reviewed on: 30th January 2026

Friendly informative first meeting, clearly explaine...

Friendly informative first meeting, clearly explained information. Reviewed on: 30th January 2026

Good customer service and range of products.

Good customer service and range of products. Had good interest rates a couple of years ago and hope they will continue to bring out competitive products. Reviewed on: 30th January 2026

I was very impressed with Charlotte as she was very...

I was very impressed with Charlotte as she was very warm and friendly and gave great customer service. Nothing was too much trouble. Reviewed on: 30th January 2026

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