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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (5998 reviews)

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4.74

Based on 5,998 reviews, last reviewed 6th Feb 2026

82% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Friendly staff, very knowledgeable. Friendly staff, very knowledgeable. Easy to use online Reviewed on: 6th February 2026

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5998)

Review of the Saffron Building Society, Savings:

Savings Review

Haven't received any written confirmation about the new bond. Reviewed on: 2nd January 2024

Excellent customer service from Sophia

There was some confusion over an ISA transfer and Sophia was really helpful and got back to me the same day. It’s so refreshing to be able to speak to a real person instead of having to either send an email or deal with a bot. Reviewed on: 30th January 2026

Very easy to use and fantastic rates, customer servi...

Very easy to use and fantastic rates, customer service is brilliant Reviewed on: 30th January 2026

SOPHIA by phone

Pleasant and helpful conversation on the phone; made the account changes I wanted with minimum fuss. Reviewed on: 30th January 2026

Reset password and Charlotte was patient while I res...

Reset password and Charlotte was patient while I reset the password Reviewed on: 30th January 2026

Been saving with the society for over 30 years.

Been saving with the society for over 30 years. Always happy with help and clarity of advice given. Reviewed on: 30th January 2026

Best Building Society.

It is one of the best Building Society. Reviewed on: 30th January 2026

Friendly informative first meeting, clearly explaine...

Friendly informative first meeting, clearly explained information. Reviewed on: 30th January 2026

Good customer service and range of products.

Good customer service and range of products. Had good interest rates a couple of years ago and hope they will continue to bring out competitive products. Reviewed on: 30th January 2026

I was very impressed with Charlotte as she was very...

I was very impressed with Charlotte as she was very warm and friendly and gave great customer service. Nothing was too much trouble. Reviewed on: 30th January 2026

excellent service over many years

I have been with Saffron for many years and like using local if I can. Service in both branch and online have been good and I will continue to use and recommend to others if I get the opportunity. Reviewed on: 30th January 2026

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