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Saffron Building Society: Savings reviews

4.75
Based on 6,268 reviews, last reviewed 7th Mar 2026
92% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

We have several accounts and have always found the... We have several accounts and have always found the advice very helpful and the staff are very friendly Reviewed on: 7th March 2026
Suzanne s's avatar
Suzanne s

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6268)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Very polite and cheerful service from Kyle and Chels...

5
Very polite and cheerful service from Kyle and Chelsea in the Colchester branch this morning. Reviewed on: 6th December 2025

Outstanding Service!!

5
Truly impressed with the level of speed and service. Special shout out to Alistair and Lewis; they were amazing!! Reviewed on: 5th December 2025

Having had a problem in trying to use the website i1...

5
Having had a problem in trying to use the website i1 site was unable to progress my options I telephoned and spoke a member of staff who was help full and polite in a very short time. Reviewed on: 5th December 2025

As an elderly customer with mobility issues I found...

5
As an elderly customer with mobility issues I found christine very helpful on the phone helping me send cheques to charities Reviewed on: 5th December 2025

Thank you for helping me renew my ISA evie was polit...

5
Thank you for helping me renew my ISA evie was polite and friendly while helping me and did it nice and quick Reviewed on: 5th December 2025

Judy was very polite and helpful when sorting out my...

5
Judy was very polite and helpful when sorting out my new account she did it straight away Reviewed on: 5th December 2025

Sophia was a gem.

5
Sophia handled my query fantastically. Polite, efficient, knowledgeable - just what you'd hoped for! Reviewed on: 5th December 2025

10 out of 10 seeing kyle at Colchester branch excell...

5
10 out of 10 seeing kyle at Colchester branch excellent and extremely efficient. Phone service is excellent with a fast answer. Thetreatment is the best we get from any other provider Reviewed on: 5th December 2025

10 out 0f 10 - excellent.

5
10 out 0f 10 - excellent. Extremely efficient phone service is excellent with fast answering the treatment is better than any other we get Reviewed on: 5th December 2025

Very efficient.

5
Very efficient. Always happy with the service. Reviewed on: 5th December 2025

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