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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6272 reviews)

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4.75

Based on 6,272 reviews, last reviewed 9th Mar 2026

94% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

An excellent service. An excellent service. Particularly nice to be able to speak to someone directly, especially when the person is professional, efficient and coherent (s... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6272)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Visits Bishops Stortford Branch - everyone is helpfu...

Visits Bishops Stortford Branch - everyone is helpful and friendly. Reviewed on: 18th November 2025

Excellent Service on the phone from Ally - he was ab...

Excellent Service on the phone from Ally - he was able to point out an account which matured and was in a low paying rate account and help us fix the funds in a higher rate account. Reviewed on: 18th November 2025

Great service from the new face in brentwood

Great service from the new face in brentwood Reviewed on: 18th November 2025

The chat kicked me out when I was talking to and a...

The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

The service was good

The service was good, unfortunately the ISA rate is better elsewhere Reviewed on: 17th November 2025

SOPHIE. Telephoned to reset my online account

Telephoned to reset my online account as I had been locked out. Sophie dealt with my query very efficiently and politely. Reviewed on: 17th November 2025

Fantastic Service from Zoe

I love the friendly nature of the society and am a long standing member. Today my daughter who is now an adult and needed to transition from a junior account and revalidate ID etc. had the pleasure of dealing with Zoe who was fantastically kind guiding her through all the steps, patiently and fully. All that after being a princely whole no 1 in the queue in the call centre. Great regular service as ever to start but on this occasion utterly exemplary, focussed on my daughter, and totally got the blend of respecting an adult making own choices, but learning for first time, whilst doing all the right checks and balances in background. Impressive customer care and focus. Reviewed on: 17th November 2025

The Community Room

The community room is a great space to hold our group, however it's only practical for a small number of people. There is no toilet or kitchen. There is also not enough room for guest wheelchairs or walking frames. Reviewed on: 17th November 2025

ALWAYS BEEN HELPFUL AND SERVICE WITH A SMILE AT HALS...

ALWAYS BEEN HELPFUL AND SERVICE WITH A SMILE AT HALSTEAD BRANCH Reviewed on: 17th November 2025

Lovely, staff very helpful and professional.

Lovely, staff very helpful and professional. Always very cheerful. Tip top service from Bishops Stortford. Kendra is fab, Harvey great too. Reviewed on: 17th November 2025

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