Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11024 reviews)

View other Saga products

4.83

Based on 10,972 reviews, last reviewed 27th Aug 2026

66200% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good service when contacting Saga Always a good response when dealing with there customer services and the cover on my car insurance, although not the cheapest, is very comprehensive o... Read more Reviewed on: 27th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

Read all reviews Write a review

About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11039)

Almost double the cost of the next nearest quote.

They say loyalty doesn’t pay, well that’s certainly my experience with Saga. I have been with them for 4 years and seen a steady increase in premiums on each annual renewal, but this year it was ridiculous. I have had no claims and this year the cost has jumped from £845 to a whopping £1284. I asked them to check if there had been an error with the underwriter who confirmed this was the new premium. I got competitive quotes from Direct Line, Privilage, John Lewis and NFU, and amazingly the highest quote was £721. I went with NFU as their excess was the lowest and because they’ve won the top spot in Auto express for 3 years at a cost of £654 including breakdown cover. I have a number of financial products with Saga, all of which I’m withdrawing due to this experience. Reviewed on: 18th August 2019

Excellent

Effortless and excellent value for money Reviewed on: 10th July 2019

rip off Saga renewals

They get you on the books first year then increase premium on renewals. A joke, up by £90 on a £250 policy. When you call they waste 2 minutes holding you on telling you how they have all these great offers and the CEO wanting to know how well they have done. You then get someone who can't tell you why its gone up so much and speculates. Go to another issuer and its less than the £250 from the previous year, I guess they are hoping you are old enough and don't understand your options to stick with them and be ripped off. Reviewed on: 19th May 2019

Utterly hopeless

I'm in the process of changing my car, it's actually the same car, just a newer version. Saga say they can't cover me for the new vehicle and they can't tell me why they can't cover me, so I'll have to cancel it (I only paid for a years cover a week ago) and arrange cover elsewhere, for which they're going to charge me £50. Utterly hopeless. Reviewed on: 2nd May 2019

Very high admin charges

I took out a car insurance policy in February. A couple of months later we decided that we needed a better car and so decided to trade our 2 old cars in and just have one newer model car. After ringing Saga up to cancel my new policy they charged me 75 pounds admin costs for the pleasure! 25 pounds for setting up the policy which I didn't know, and 50 pounds for cancellation. Thanks Saga insurance. Please read the small print on policy before the cooling off period. Reviewed on: 27th April 2019

Appalling in every way

Had an accident and at fault driver also with saga. No courtesy car allowed. Took 7 weeks to settle. More interested in my policy than dealing wit at fault policy. Communication and helpfulness atrocious. Reviewed on: 4th February 2019

Contemptible attitude to customer loyalty

A 35% increase in premium on renewal for no change in circumstances or vehicle. Operator declined to offer any explanation and adopted a like it or lump it attitude. I certainly won't be going back for any product from them. Reviewed on: 20th January 2019

UNFAIR ADMIN FEE

Really bad service I had to scrap my car due to mot failure with at least 6 months left of insurance which I had paid upfront. I telephoned Saga who said I could get a refund, then I received an email saying that their admin charge was almost half of the entire years fee! MOST UNFAIR. A manager eventually rang back to say that if I get another car in the next 10 months they would take £50 off if I insure with them. I am an OAP with a limited income and can't afford another car, THIS IS UNFAIR and brings this insurance companies reputation to a new low, what a disgrace. Reviewed on: 4th January 2019

Saga Motor Insurance - SCAM OUTFIT?

Insurance was reasonably priced, HOWEVER following a small bump I needed them to make a claim against a third party and was unable to due to the ineptitude of the claims department. KEEP AWAY FROM THIS MOTOR INSURER, IF IT WASNT FOR THE WELL KNOWN BRAND I WOULD BE SUGGESTING THEY ARE A SCAM OUTFIT. Reviewed on: 11th November 2018

Dissapointing

Overlooked my renewal by a couple of days, Saga would not backdate it. Renewal premium had rocketed by £60 from last year's despite having no claims for over 25 years. Was told by advisor on the phone that if I wished to cancel within 20 days a fee of £5 would apply, this turned out to be £5 + £25 + plus days already insured when I did ring them again with the intention to switch to a cheaper company. Been with Saga over 10 years, their motto of it being a cheaper insurance for well over 50s is a complete myth, and they hold no loyalty whatsoever for old customers. I feel I have been stung badly by them, definitely be looking elsewhere next year . Shame on them. Reviewed on: 3rd November 2018

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from NFU Mutual 4.28 from 50 reviews
Car insurance
from Ticker 0.00 from 0 reviews
Caravan insurance
from Compass Insurance 3.31 from 7 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 868 reviews
Travel insurance
from Saga 4.77 from 1461 reviews
Home insurance
from Saga 4.74 from 3030 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub