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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11024 reviews)

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4.83

Based on 10,972 reviews, last reviewed 27th Aug 2026

66200% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good service when contacting Saga Always a good response when dealing with there customer services and the cover on my car insurance, although not the cheapest, is very comprehensive o... Read more Reviewed on: 27th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11039)

Run of the mill

Reasonably easy to deal with but we found that after the first year the pricing became very uncompetitive. We have since moved on Reviewed on: 6th September 2017

Excellent service

I insured 2 cars with Saga and achieved brilliant value for money coupled with a low excess. I tried to insure my daughter's car as well but she is only 34 and they only insure those aged 50+ nevertheless I really liked dealing with them because there was no series of menus to go through and I was immediately connected to an advisor via an 0800 number. Good people! Reviewed on: 1st September 2017

Very poor service

I still have an ongoing claim from nearly 2 years ago. After being shunted from behind, I ended up stranded at a motorway service station, on my own, spending nearly 6 hours on the phone trying to get something sorted. I kept getting passed from one department to another and each person told me something different. I didn't think it could get any worse, but it did. The whole claim has been an absolute shambles and still isn't sorted out. Never again. Reviewed on: 31st August 2017

SIMPLE CLICK

I was with Privilege Car insurance for many years and felt very loyal to a extend never question their renewal premium ! My wife every year reminded me to shop around and I did for my last renewal. Reviewed 5 websites and Saga came across user friendly !!! Reviewed on: 15th August 2017

Quotes

They always listen to our other quotes and match them. Reviewed on: 3rd August 2017

cheap quote.

Easy to deal with. They offered unlimited time in mainland europe so don't need to worry about going over 30 days Reviewed on: 2nd August 2017

watch out £50 fee to end early

changed my car, saga wanted to double my insurance. In order to cancel the policy I got charged a £50 admin fee. (yes, it was in the print, but I consider that excessive and won't use them again). It was still cheaper to pay the fee and take out insurance with another company Reviewed on: 18th July 2017

Car accident

I recently had a car accident, I was turning right when a young driver overtook me and crashed into my car. I am now informed that I am 30% to blame. Apparently as you are turning right, as well and noticing oncoming traffic and the road you are turning into, you need to be looking into your rear view mirror. As a driver of almost 50 years experience and with no previous claims, i know that this is impossible to do. I have only been blessed with one pair of eyes. However, my insurance company knows better. So, if you are reading this, beware, when actually in the process of turning right you need to be looking in three different directions at once. Also, the other driver immediately admitted liability both to me and to my insurance company. Doesn't matter. I am still 30% at fault. Reviewed on: 15th July 2017

They won't let go

Initial quote was low, but the renewal was way high, when challenged the reposted was well price isn't everything." Really?" Reviewed on: 4th July 2017

Dont fit a safety device

I have had quote from SAGA in the past and they have always been reasonable but not the cheapest. I recently had rear parking sensors fitted and they quoted £500 more because if manufacturers modifications. Make your own mind up. instead of SAGAs £740 I paid £294. Reviewed on: 8th June 2017

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