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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance

Took out car insurance after not having a car for several years. Application on the day of purchasing the car wascquick and easy. Affordable prices. Reviewed on: 26th September 2025

Friendly, knowledgable, efficient service

Friendly, knowledgable, efficient service Reviewed on: 26th September 2025

Always quick and above and beyond.

Always quick and above and beyond. Efficient and helpful, friendly. Have been a customer for many years. Reviewed on: 26th September 2025

Car Insurance

I have had car insurance for a few years and I’ve always had great service. Fair pricing for what is included in their cover. I do like the way they have thought of their demographic and ask if help with the call is required when you contact them. Reviewed on: 26th September 2025

Efficient renewal at a competitive price

Efficient renewal at a competitive price Reviewed on: 26th September 2025

Every time I make an enquiry I am met with such love...

Every time I make an enquiry I am met with such lovely people, always able to answer my questions, very polite and on the ball Reviewed on: 26th September 2025

Excellent value for money for the three year plan.

Excellent value for money for the three year plan. Staff always answer the phone quickly and are courteous and helpful if you have to speak when there is a question or query. Reminders and paperwork are always timely and comprehensive. Reviewed on: 26th September 2025

Simple and clearly explained

There are not lots of menus to go through on the phone. Things are clearly explained. My insurance was cheaper this year than last! Reviewed on: 26th September 2025

Fabulous service when my car was in an accident.

Fabulous service when my car was in an accident.. I felt so relived that saga handled everything from sourcing the garage for repairs, picking the car and sporting out a company for a loan car whilst mine was being repaired. I would highly recommend SAGA. Reviewed on: 26th September 2025

Knowledgeable helpful staff team.

Knowledgeable helpful staff team. Handled my car claim very well. A pleasure to deal with. Reviewed on: 26th September 2025

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