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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

New car changes

When I changed my car I was given good ideas to keep the cost down on my insurance without compromising my requirements. I have now stopped paying for some features that I felt were no longer relevant for me. Reviewed on: 25th September 2025

Completely user friendly!

My mother used Saga, so when I came back from living abroad, I didn’t hesitate. I am now 76 and Saga knows just how to talk to older people, explain everything, take time to make sure everything is clear. It’s not the cheapest, but it is so comfortingly user friendly. I have found the same with the travel insurance. I would not use any other company! They even use music well known to our generation….who else gives that much attention to detail? Reviewed on: 25th September 2025

Brilliant customer service

Been with them a few years and after an accident which wasn't my fault the customer service was brilliant Reviewed on: 25th September 2025

A trusted brand, UK based, knowledgeable staff and g...

A trusted brand, UK based, knowledgeable staff and good customer service. Reviewed on: 25th September 2025

Excellent service ,great price and easy to deal with

Excellent service ,great price and easy to deal with Reviewed on: 25th September 2025

Excellent and easy to arrange insurance for my holid...

Excellent and easy to arrange insurance for my holiday hire car. Reviewed on: 25th September 2025

Brilliant service.

Brilliant service. Always friendly & helpful. Reviewed on: 25th September 2025

Car Insurance review

Very helpful and informative, took their time and explained in detail any concerns or Issues relating to my needs for my car cover. Reviewed on: 25th September 2025

Easy process and good communication

Easy process and good communication Reviewed on: 25th September 2025

Ive been with saga for car insurance for many years...

I've been with saga for car insurance for many years and they are very competitive with their prices excellent company Reviewed on: 25th September 2025

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